Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Ruth Cabugwason

Ruth Cabugwason

Customer Service Representative (CSR)
DAVAO DEL SUR CITY OF DAVAO Tacunan,Davao City

Summary

As a Customer Service Representative with a strong organizational and communication skills. Experienced in managing complex accounts, handling contract negotiations, and providing exceptional support to clients. Can build and create rapport with clients and providing personalized solutions. Well-qualified Customer Service Representative with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Real Estate Agent

Ablas-Realty Group
Davao City
12.2022 - 01.2024
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed new business and managed new and existing clients.

Customer Service Representative

Ibex-Global Solutions Phil's
Davao City
02.2018 - 01.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

2 Years Technical Course - Computer Science And Programming

Polytechnic College University
Bajada, Davao City
06.2009 - 05.2011

2 Years Technical Course ( With TESDA Scholarship) - General Radio Communication Operator

University of Mindanao
Bolton St., Davao City
06.1993 - 05.1994

Undergraduate - Bachelor of Secondary Education

UNIVERSITY OF SOUTHEASTERN PHILIPPINES
Brgy. Obrero ,Davao City
06.1994 - 05.1995

Skills

EXPERIENCEundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Real Estate Agent

Ablas-Realty Group
12.2022 - 01.2024

Customer Service Representative

Ibex-Global Solutions Phil's
02.2018 - 01.2023

2 Years Technical Course - Computer Science And Programming

Polytechnic College University
06.2009 - 05.2011

Undergraduate - Bachelor of Secondary Education

UNIVERSITY OF SOUTHEASTERN PHILIPPINES
06.1994 - 05.1995

2 Years Technical Course ( With TESDA Scholarship) - General Radio Communication Operator

University of Mindanao
06.1993 - 05.1994
Ruth Cabugwason Customer Service Representative (CSR)