Ruth Brillantes-Dumaraos
Sales Professional
Mandaluyong City
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
16
16
years of post-secondary education
Work History
Assistant Field Sales Manager - Food and Beverage
Ecolab Philippines
11.2022 - Current
- Determine yearly division sales budget and profit plans by implementing marketing strategies, analyzing market trends and results
- Establish sales objectives by forecasting and developing yearly sales target for the division
- Manages, develops, coaches and motivates sales team to develop their skill to ensure high professional standard is achieved and monthly sales target and KPI are met
- Provides support for sales team as they generate sales leads and close deals
- Develops and prepares proposal to prospective clients by reviewing their areas of needs and offering them the company's available product that will best suit their requirements for their consideration
- Negotiates variations in price, delivery, and specifications with manager by checking order information as negotiated in terms of agreements and concluded sales to efficiently deliver the products
- Maintains good relationship with existing customers by conducting periodic review visits at their plants to check on the company sold products and to develop sales expansion
- Prepares monthly sales report of sales performance by submitting the same on time
- Attains sales target by aggressive sales performance in dealing with customer to meet the expectation of the company in achieving the target
- In-charge of the division's profitability and manage expenses and costs.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance.
- Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
- Delegated work assignments and processes to manage inventory, manpower and equipment and maintain optimal customer service.
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Led a high-performing sales team, providing coaching and support for continued success.
- Conducted regular performance evaluations of team members, fostering an environment of continuous improvement.
- Organized regional trade shows and events, showcasing company offerings to potential clients.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Corporate Accounts Manager - Food and Beverage
Ecolab Philippines
07.2021 - Current
- Develop and maintain customer relationships at all levels, including cultivation of C-suite contacts
- Coordinate and hold business reviews at identified accounts at plant, country, and/or corporate level ensuring agreed action plans are delivered
- Monitor and report market intelligence and competitive movement within accounts
- Proactively plan, negotiate and implement annual price increases
- Prepare contract renewal plans, assess competitive position and Ecolab performance to deliver, and negotiate and sign optimal offers in accordance w/internal policies
- Establish target customer lists and plans for developing/leveraging existing relationships to gain new business
- Maintain current customer pipeline information and up-to-date gains/losses reporting
- Negotiate and close new deals; manage contracting process w/Finance & Legal support
- Gain customer agreement on developed conversion and start-up plans.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
Assistant Sales Manager - Food and Chemical Division
Nagase Philippines Corporation
07.2017 - 07.2021
- Determine yearly division sales budget and profit plans by implementing marketing strategies, analyzing market trends and results
- Establish sales objectives by forecasting and developing yearly sales target for the division
- Manages, develops, coaches and motivates sales team to develop their skill to ensure high professional standard is achieved and monthly sales target and KPI are met
- Provides support for sales team as they generate sales leads and close deals
- Develops and prepares proposal to prospective clients by reviewing their areas of needs and offering them the company's available product that will best suit their requirements for their consideration
- Negotiates variations in price, delivery, and specifications with manager by checking order information as negotiated in terms of agreements and concluded sales to efficiently deliver the products
- Maintains good relationship with existing customers by conducting periodic review visits at their plants to check on the company sold products and to develop sales expansion
- Prepares monthly sales report of sales performance by submitting the same on time
- Attains sales target by aggressive sales performance in dealing with customer to meet the expectation of the company in achieving the target
- Organizes participation in trade shows/conventions or exhibits i.e
- 2018 Bakery Fair, 2018 World Food Expo
- Sources new suppliers/principals globally for food ingredients and cleaning chemical raw materials.
Account Executive - Hospitality Business Line
DKSH Philippines
03.2016 - 01.2017
- Promotes company presence in the Philippine hospitality industry, as well as all products/companies being represented in the country
- Identifies potential clients and leads in selling efforts to grow the hospitality business line which includes the following product portfolio: Tennant (USA) - Industrial Cleaning Equipment, Angelo Po Grandi Cucine (Italy) - Kitchen Equipment, Danube (France) - Laundry Solutions, Eversys (Switzerland) - Espresso Machines, Winterhalter (Germany) - Dishmachines, Kolb (Switzerland) - Ovens
- Prepares weekly activity plans and provides the management with progress updates on a monthly basis
- Ensures achievement of sales and revenue targets for the following designated areas of responsibility: Hotels, Commercial laundry Building service contractors, Restaurants/catering service establishments, Convenience stores
- Coordinates with suppliers/principals the technical requirements and preferences of clients
- Evaluates customers' current requirements and identifies potential improvement opportunities to enhance deals and solution offerings
- Prepares and conducts technical support presentations and trainings to cascade product information, market trends, and strategies for both suppliers and customers.
Key Accounts Manager - Hospitality & Healthcare Sector
Diversey Philippines, Incorporated (now part of Sealed Air)
07.2012 - 03.2016
- Acquires new customers within sector of responsibility
- Leads selling efforts and collaborates with District Sales Managers and Territory Sales Managers to achieve and/or exceed sales and profitability targets, and assists Sales with in key customer relationship management
- Formulates business proposals indicating prices and other pertinent details and submits the same to clients
- Collaborates with customers to monitor implementation of service standards and commitments to ensure maximum customer retention
- Cascades regional or local commitments for implementation to the concerned sales personnel to ensure that exceptional service is consistently provided to new and existing customers
- Maintains professional and congenial relationship with customers
- Addresses and documents client requests and concerns and promptly acts or delegates the same to the concerned parties
- Conducts quarterly business reviews with clients to address issues and concerns and determine possible pricing adjustments
- Prepares, presents, and substantiates to the management a sales plan and budget on a yearly basis
- Conducts on-premise food safety audit and recommends action plans on hotel management aspects
- Acts as main point person for technical trainings
- Prepares and develops training materials for various topics
- Conducts trainings on various topics
- Performs other roles for the company.
Training Officer
Mang Inasal Philippines, Incorporated
02.2011 - 06.2012
- Functions as module author and facilitator for management trainees and managing directors
- Functions as scheduling manager for the Training Academy, plans, organizes, plots and strategizes schedules of all members of the training team
- Conducts training evaluation to evaluate the output of the training sessions
- Conducts certification of new facilitators/trainers
- Develops store-related modules and instructor's guides
- Monitors performance of assigned training specialists
- Functions as batch coordinator for Management Trainee Development Program
- Coordinates with Human Resources Department for the number of trainees for each batch
- Handles schedule of management trainees
- Monitors performance of management trainees
- Develops the management trainee and managing director's workbook for practical application
- Develops training manuals for store operations
- Conducts basic store stations' trainings
- Facilitates trainings for shift management courses
- Certified trainer for Store Web Ordering System, Food Safety in Food Service, HACCP
- Conducts nationwide training for Food Safety in Food Service, HACCP and Integrated Pest Control
- Develops marketing module
- Heads the Uniform Policy Committee.
Account Manager for Technical Sales
FUDynamics International Incorporated
09.2009 - 02.2011
- Sources reputable and reliable suppliers of food ingredients and bioactives
- Collaborates with suppliers on the commercial and technical requirements of their ingredients
- Prepares and conducts technical and commercial presentations
- Conceptualizes and designs manuals for the company
- Manages inventories and receivables
- Provides marketing inputs/trade information to assist suppliers on strategizing to capture new business opportunities.
Certified Trainer
Jollibee Foods Corporation
10.2007 - 09.2009
- Facilitates various training modules
- Conducts sensory evaluation for Jollibee's core products
- Certifies newly hired facilitators/trainers on courses of specialization.
Chief Registered Nutritionist - Dietician
Nestlé NESVITA RND Deployment Project
02.2006 - 08.2007
- Main front liner of the service provider to Nestle
- Implements directions given by the client
- Conceptualizes and designs training modules and materials
- Conducts trainings on nutrition counseling and product knowledge
- Checks, validates, and consolidates reports
- Monitors project developments
- Prepares and monitors Cost Estimate of the project.
University Research Associate
Institute of Agrarian and Rurban Development Studies
04.2006 - 06.2006
- Assisted on the 'Effects of Early Childhood Interventions on Children's Physiological, Cognitive and Social Development: The Endline Indicators' Study'
- Codes dietary surveys
- Estimates and evaluates amounts and types of food items as indicated in the survey questionnaires.
Education
Post Graduate Diploma Degree in General Management -
Asian Institute of Management
01.2023 - 05.2024
Bachelor of Science in Nutrition - undefined
University of the Philippines - Los Baños
01.2000 - 04.2004
undefined
UP Rural High School
01.1996 - 04.2000
undefined
San Pablo Central School
01.1990 - 04.1996
Skills
- Business development and planning
- Contract Negotiations
- Pipeline Management
- Operations Management
- Relationship Building
- Sales Presentations
- Decision-Making
- Forecasting
- Performance Management
Birthdate
09/01/1983
Birthplace
San Pablo City, Laguna
Personal Information
- Citizenship: Filipino
- Marital Status: Married
- Religion: Jehovah's Witness
Height
5'0"
Weight
130 lbs
References
Available upon request
Training
- Corporate Storytelling - Articulus LLC (Nov 9, 2021)
- Trehalose and Hayashibara Products in Food Applications, Hayashibara, Okayama (August 30-31, 2017)
- Trehalose and its application, L-Plaza Tokyo (August 29, 2017)
- Building Winning Sales Perfomance (DKSH Philippines, September 2016)
- Laundry Chemistry (Diversey Philippines, August 2015)
- Shangri-la Mobile Housekeeping Program (Shangrila Bangkok, Thailand, June 22-25, 2015)
- Food Safety Management System ISO 22000:2005 (SGS Makati City, April 14, 2015)
- Value Leadership Skills Training (Bankmer Bldg. Ayala Makati City, September 11-12, 2014)
- Sealed Air's Regional Train the Trainers Workshop on Machine Warewashing, Breakage Control and Selling Skills (Pullman Hotel, Bangkok Thailand, September 15-20, 2013)
- Shangri-La International Management Stewarding Workshop (Makati Shangri-la Hotel, May 3-7, 2013)
- GE Water Treatment and Technology Technical Training (Diversey Phils.,Makati City, February 19-20, 2013)
- Diversey Business Value Proposition Training (Bangkok, Thailand October 29-30, 2012)
- Diversey Way of Selling (Diversey Phils., Makati City September 10 &11, 2012)
- Tactical Negotiation Skills by Mansmith and Fielders, Inc. (September 18-20, 2012)
- Hands-on training and lecture on Processed Meat Technology, Food Ingredients Utilization in Processed Meat Products which covers application of phosphates, carageenans, gums, soy proteins and flavors New Asia Training Centre Ang Mo Kio Ave. 5, Singapore (June 17-18, 2010)
Disclaimer
I hereby certify that the above provided information is true and correct to the best of my knowledge and belief.
Timeline
Post Graduate Diploma Degree in General Management -
Asian Institute of Management
01.2023 - 05.2024
Assistant Field Sales Manager - Food and Beverage
Ecolab Philippines
11.2022 - Current
Corporate Accounts Manager - Food and Beverage
Ecolab Philippines
07.2021 - Current
Assistant Sales Manager - Food and Chemical Division
Nagase Philippines Corporation
07.2017 - 07.2021
Account Executive - Hospitality Business Line
DKSH Philippines
03.2016 - 01.2017
Key Accounts Manager - Hospitality & Healthcare Sector
Diversey Philippines, Incorporated (now part of Sealed Air)
07.2012 - 03.2016
Training Officer
Mang Inasal Philippines, Incorporated
02.2011 - 06.2012
Account Manager for Technical Sales
FUDynamics International Incorporated
09.2009 - 02.2011
Certified Trainer
Jollibee Foods Corporation
10.2007 - 09.2009
University Research Associate
Institute of Agrarian and Rurban Development Studies
04.2006 - 06.2006
Chief Registered Nutritionist - Dietician
Nestlé NESVITA RND Deployment Project
02.2006 - 08.2007
Bachelor of Science in Nutrition - undefined
University of the Philippines - Los Baños
01.2000 - 04.2004
undefined
UP Rural High School
01.1996 - 04.2000
undefined
San Pablo Central School
01.1990 - 04.1996
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