Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
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Chris Suresh Kumar L. Galpo

Chris Suresh Kumar L. Galpo

Mechanical Engineering Works/Customer Service BPO
Cebu City, Province Of Cebu

Summary

Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Motivated professional well-versed in building productive relationships, resolving complex issues, and winning customer loyalty. Client-year background maintaining customer satisfaction and contributing to company success. Proficient in Inbound and Outbound Calls and data entry. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

6
6
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Client Service Manager

OC Tech Business Solutions
02.2020 - 06.2023

The Client Services Manager is responsible for prospecting new businesses as well as maintaining of strong business relationships with existing clients and business partners. He/She develops pricing and marketing strategy and conducts business reviews with clients.

Inventory Analyst

Limketkai Manufacturing
06.2017 - 01.2020

work in the retail, wholesale, distribution, and manufacturing sectors to help the organization's management with purchasing inventory, allocating resources, and forecasting future sales. Also known as purchasing managers, inventory analysts maximize an organization's production.

Education

Bachelor of Science - Mechanical Engineering

Xavier Ateneo De Cagayan University
Cagayan De Oro City
03.2017

Skills

Shielded Metal Arc Welding

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Affiliations

Philippine Taekwondo Association of the Philippines

Philippine Taekwondo Captain CDO Ateneo de Cagayan University

Certification

COSH SO1 - SO2 Safety Officer

Interests

Sports

Timeline

HSE International Consultancy DOLE OSHC Accredited

10-2023

COSH SO1 - SO2 Safety Officer

09-2023

Client Service Manager

OC Tech Business Solutions
02.2020 - 06.2023

Inventory Analyst

Limketkai Manufacturing
06.2017 - 01.2020

Bachelor of Science - Mechanical Engineering

Xavier Ateneo De Cagayan University
Chris Suresh Kumar L. GalpoMechanical Engineering Works/Customer Service BPO