Ruslind Adolfo
PASIG CITY
Summary
To perform a leader capacity in customer service with an established and stable company that could provide me with the best personal and professional advancement and where I could provide significant contribution to its growth.
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Overview
6
6
years of professional experience
Work History
Admin Staff
Philippine Acrylic & Chemical Corp.
02.2023 - Current
- Carries out administrative duties such as filing, typing, copying, binding, scanning, encoding etc.
- Promote and explain products/services to clients clearly and persuasively
- Assist in achieving monthly and quarterly sales targets
- Handle incoming calls, emails, and walk-in inquiries from customers
- Managing databases including data entry, maintenance and ensuring all information is correct.
- Helps and maintains administrative files in proper places.
- Organize and maintain office records and files, ensuring easy access to important documents.
- Assist with general clerical tasks such as data entry, document preparation, and office supply management.
Advisor I Customer Service Representative
CONCENTRIX
03.2022 - 02.2023
- Oversee customer financial accounts and process customer adjustments.
Contact Tracing Team
Department of Interior Local Government
10.2020 - 01.2022
- Identify members of the public who were exposed to patients diagnosed with infectious diseases. They call patients who contracted infectious diseases.
Account Specialist (call out agent)
Pb Communication Staffing & Services Company
09.2019 - 08.2020
- Supports customers by providing helpful information, answering questions, and responding to complaints.
- (Globe Telecom Account)
Education
Bachelor of Science - Information Technology
ICCT Colleges (Taytay Branch)
Taytay01-2019
Skills
Cleaning and organization
Strong teamwork
File management
Administrative support
Data entry
Leadership qualities
Materials restocking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Admin Staff
Philippine Acrylic & Chemical Corp.
02.2023 - Current
Advisor I Customer Service Representative
CONCENTRIX
03.2022 - 02.2023
Contact Tracing Team
Department of Interior Local Government
10.2020 - 01.2022
Account Specialist (call out agent)
Pb Communication Staffing & Services Company
09.2019 - 08.2020
Bachelor of Science - Information Technology
ICCT Colleges (Taytay Branch)