Rushiell May Oasay
Certified Guest Service Professional
Brgy. Paciano, Calamba City,Laguna
Summary
Dynamic and versatile professional with over a decade of expertise bridging education, administration, and tourism excellence. Proven track record in program management, stakeholder communication, and strategic support to senior executives. Adept at navigating complex educational environments and driving institutional success.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
2
2
Certificates
Work History
Executive Assistant to the School Director
University of Perpetual Help System DALTA-Calamba
06.2024 - Current
- Manage the School Director's schedule, including coordinating meetings, travel arrangements, and appointments
- Prepare and edit correspondence, presentations, and reports on behalf of the School Director
- Serve as a liaison between the School Director and other departments, faculty, and external stakeholders
- Coordinate and oversee special projects and initiatives as assigned by the School Director
- Assist in the preparation and management of budgets and financial reports
Program Chairperson
University of Perpetual Help System DALTA
12.2019 - 06.2024
- Organized and managed program development from conception through successful execution.
- Developed proposals and operational plans within department.
- Provided ongoing direction and leadership for program operations.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Prepared variety of different written communications, reports and documents.
- Improved operations through consistent hard work and dedication.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Collaborated with team members to achieve target results.
Faculty Member/Program Chair/OJT Coordinator
Colegio de San Juan de Letran - Bataan
06.2016 - 12.2019
- Selected and developed instructional material and planned instruction to enhance student learning.
- Collaborated with faculty, staff and stakeholders from across college and community to create, preserve and partnerships.
Faculty Member
STI College - Recto
11.2012 - 04.2016
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Faculty Member
Our Lady of Fatima University
06.2011 - 03.2013
- Selected and developed instructional material and planned instruction to enhance student learning.
- Built strong rapport with students through class discussions and academic advisement.
Education
Juris Doctor -
Arellano University School of Law
Taft Avenue, Corner Menlo, Pasay, Metro Manila 08.2021 - Current
Master of Science - Hospitality Management - Tourism Management
Centro Escolar University
Manila 06.2011 - 04.2018
Bachelor of Science - Tourism Management
Centro Escolar University
Manila 06.2007 - 04.2011
Skills
Proficient in MS Office
Accomplishments
- Selected as one of the pioneer batch for the Department of Tourism's Filipino Brand of Service Excellence (FBSE) Train-the-Trainer for Academe Program
- Served as Chairman of Category 6-Operations for UPHSD Calamba Campus in the Philippine Quality Awards (PQA) application process, contributing to the institution receiving the PQA Level 2 award across its three campuses.
- Received the Most Outstanding Research Consultant Award at the ETCOR International Awards on January 6, 2024.
- Lead Author of the Feasibility Study and Program Specifications for the Master of Science in Tourism and Hospitality Management program at UPHSD Calamba.
- Published Research Papers in International Journal Publications.
- Presented Research Papers in International, National, Regional, and Local Conferences.
- Led the Tourism Management Area of the University of Perpetual Help System DALTA - Calamba to achieve external accreditations such as ISO and PACUCOA.
- Co-authored the Elementary Business Plan of Colegio de San Juan de Letran - Bataan.
Affiliations
- Regional Director for the CALABARZON Region, United Tourism and Hospitality Professionals (UTHP)
- Calamba City Research Coordinator/Research Consultant, Embracing the Culture of Research (ETCOR)
- Member, Philippine Association of Researchers in Tourism and Hospitality (PARTH)
- Member, Union of Filipino Tourism Educators (UFTE)
- Member, Council of Hotel and Restaurant Educators of the Philippines (COHREP)
- Member, Association of Administrators in Hospitality Hotel and Restaurant Management Educational Institution (AAHRMEI)
- Member, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)
- Member of the Board of Directors, Calamba City Higher Education Institutions Association (CCHEIA)
Timeline
Executive Assistant to the School Director
University of Perpetual Help System DALTA-Calamba
06.2024 - Current
Juris Doctor -
Arellano University School of Law
08.2021 - Current
Program Chairperson
University of Perpetual Help System DALTA
12.2019 - 06.2024
Faculty Member/Program Chair/OJT Coordinator
Colegio de San Juan de Letran - Bataan
06.2016 - 12.2019
Faculty Member
STI College - Recto
11.2012 - 04.2016
Faculty Member
Our Lady of Fatima University
06.2011 - 03.2013
Master of Science - Hospitality Management - Tourism Management
Centro Escolar University
06.2011 - 04.2018
Bachelor of Science - Tourism Management
Centro Escolar University
06.2007 - 04.2011
Amadeus Reservation Essentials
Certified Guest Service Professional
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