Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Runilyn Nase

Runilyn Nase

Claims And Account Supervisor
Block 2 Lot 101 Bagong Silang Sucat Muntinlupa

Summary

To contribute to your organization's success through the use of exceptional customer service, managerial, and people skills. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Results-oriented Account Supervisor with [Number]-year history of deepening client relationships by providing exceptional service, support and strategic direction. Skilled in budget tracking, solution development, and reporting. Detail-oriented [Job Title] with [Number] years of experience. Contextualizes client objectives through comprehension of partner finances and market conditions to pave paths towards prosperity and boundless progress. Fastidious analyst propelling companies beyond growth expectations. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Quality-driven Account Supervisor motivated to exceed business and customer expectations. Knowledgeable about [Industry] standards and practices and proficient in managing projects, developing concepts, and tracking budgets. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Detail-oriented Account Supervisor, overseeing [Number] high-profile [Type] accounts simultaneously with flawless financial oversight and strategic marketing plans. Customer-focused leader in new client acquisition and retention through strategic planning and meticulous accounting. Collaborative supervisor with motivational leadership and innovative team accountability safeguards. Meticulous Account Supervisor with [Number] years of experience monitoring accounts to achieve performance objectives. Liaised with partners in commerce to understand and deliver on client needs. Cementing business relationships through synergistic, collaborative, relentless growth. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Claims and Account Supervisor

Solid State Risk Consultants
06.2022 - Current
  • Handling Employee Benefits Program - Group Personal Accident, Group Hospitalization and Travel Personal Accident
  • Handling Non-Life Program - Marine Inland, Motor
  • Prepares proposal for new client
  • Conducts product presentation
  • Once approved by the client prepares policy issuance
  • Communicates client's issues, request and other services related accounts
  • For renewal accounts prepares renewal review, renewal notice and recommendation
  • Submits monthly comparison report to Marketing Manager and Chief Executive Officer
  • Performs other duties that may be assigned from time to time by Marketing Head and Chief Executive Officer
  • Contributing ideas in maintaining existing accounts
  • Performs other duties relevant in marketing every time there is no person in charge.
  • Process initial claim evaluation
  • Consolidation of claim requirements
  • Notification of claim to the insurer
  • To secure the claim settlement from Insurer to the Insured
  • Sent monthly claims update report to Marketing Head and Chief Executive Officer
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business and delivering key presentations.
  • Provided strategic recommendations and managed agency resources to fulfill client's marketing needs.
  • Negotiated contracts with clients, securing favorable terms and conditions for both parties.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed strong client relationships, resulting in a higher rate of repeat business.
  • Partnered with account team director to drive long-term account planning, growth, and success.
  • Tracked expenses with [Software] spreadsheets and reported on client budgets.
  • Managed budget allocation and monitoring, ensuring optimal resource allocation for maximum ROI.
  • Increased client satisfaction by consistently delivering high-quality account management services.
  • Led projects involving activity, direction and measurement on brand's web and social channels.
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
  • Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production and creative fields of application.
  • Examined details of every account project and requirement, communicating concerns regarding quality or logistical limitations of expected procedures.
  • Conceived, developed and executed marketing communications and promotions on client's behalf, matching strategies to client marketing objectives and strategies.
  • Presented persuasive sales pitches to secure new accounts, driving revenue growth for the company.
  • Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.
  • Proactively sought feedback from clients on service delivery, implementing changes as necessary to enhance satisfaction levels further.
  • Conducted thorough market research to inform strategic planning and decision-making processes within the team.
  • Developed and enforced policies and procedures for compliance with company policies.
  • Led successful ad campaign launches by effectively coordinating resources across multiple departments and stakeholders.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Coordinated with creative teams to develop innovative advertising campaigns that exceeded client expectations.
  • Reviewed individual components of marketing mix in new and unexpected ways, challenging conventions and assumptions and inspiring clients to do likewise.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Negotiated more favorable rates and delivery times with vendors.
  • Wrote professional business correspondence and produced reports detailing updates.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Streamlined internal processes to improve overall efficiency and productivity within the team.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Prepared and gave presentations to clients and other project stakeholders.
  • Delivered timely reports on campaign performance, providing actionable insights for improvements.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Monitored daily sales performance and provided feedback to each team member.

Account Executive

Solidstate Risk Consultant Insurance Agency Inc
07.2015 - 06.2022
  • Prepared additional quotes for current clients to upsell products and services.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Marketing Head and Chief Executive Officer
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Trained clients on product features and updates to secure buy-in.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Collection Officer

JIGSAW BUSINESS SOLUTIONS INC
10.2014 - 07.2015
  • Handles Billing and Collection for 4 Company under by Jigsaw Business Solutions Inc
  • Reconcile Accounts for Collection purposes
  • Quality assurance of payment posting for every successful collection
  • Submits weekly and monthly collection report to Chief Finance Officer and Chief Executive Officer
  • Performs other duties that may be assigned from time to time to Chief Finance Officer and Chief Executive Officer
  • Communicate client's billing concerned thru voice and non-voice both local and foreign accounts
  • Contributing ideas on improving collection status
  • Performs other duties relevant in billing and collection every time there is no person in charge.

Unit Supervisor

Integrated Management Service, Inc.
08.2013 - 09.2014
  • Prepares billing for new and renewal of plan thru electronic billing and transfer of data submitting to the partner banks
  • Forward billing statement thru email to all cash payment center both local and foreign branch
  • Forward billing reminders thru sms text blast
  • Retrieves successful collection data form from the partner banks
  • Ensuring the compliance on payment of all on dues client
  • Quality assurance of payment posting for every successful collection
  • Submits daily, weekly and monthly report to Assistant Billing and Collection Head, Office of the Comptrollership and AVP Billing and Collection and Accounting Head and to Office of the President
  • Communicate client's billing concerned thru voice and non voice both local and foreign accounts
  • Contributing ideas on improving collection status
  • Performs other duties relevant in billing and collection every time there is no person in charge.

Auto Debit Coordinating Officer

Integrated Management Service, Inc.
10.2011 - 07.2013
  • Sorts enrollment cards per bank and submits to partner bank for verification of signature and authentication
  • Retrieves verified enrollment form from the bank
  • Updates record for final billing of approved accounts
  • Prepares electronic billing
  • Quality assurance of payment posting for every successful collection
  • Prepares billing for renewal of plan
  • Submits daily, weekly and monthly report to Special Projects Department, Office of the Comptrollership and AVP Billing and Collection and to Office of the President
  • Performs other duties that may be assigned from time to time by the immediate head.

Personnel Assistant

07.2010 - 10.2011
  • Assist in the admission of applicants and responsible for administering of the appropriate test
  • Keeps files of the short listed applicants as potential candidate for a particular position
  • Prepares employment contract to newly hired employee (rank and file)
  • Facilitates application of payroll account (ATM-BPI) for the newly hired employee
  • Issues company ID to newly hired employee (contractual and probationary employees)
  • Facilitates Performance Appraisal Form to probationary
  • Contractual and regular employee
  • Facilitates employee's clearance and quitclaim of resigned employees including computation of claims for unused VL credit, 13th month pay, and other remunerations due to the employee
  • Ensures prompt enrollment of newly regularized employees to IWC HMO health benefits coverage, Ben Life -Insurance Co
  • For insurance coverage plan, and Filipino Doctors office of their Dental benefits monthly
  • Performs other duties that may be assigned from time to time by the immediate head.

Education

Bachelor of Arts in Political Science -

City of Malabon University

Skills

Billing (3 years)

Additional Information

Exceptional versatility and adaptability., Dedication and drive as a hard working individual., Ability to manage multiple tasks in a pressure environment., Proficient in using personal computer skills training in such program as Microsoft Windows, Microsoft Word, Excel, Access, Power Point., Create and distribute a variety of reports using Access and Excel, 1 year solid experience in Human Resources/Office/Admin, 4 years solid experience in Billing and Collection, 1 year experience in supervision

Certification

Fire Insurance and Motor Insurance

Timeline

Claims and Account Supervisor

Solid State Risk Consultants
06.2022 - Current

Fire Insurance and Motor Insurance

06-2016

Account Executive

Solidstate Risk Consultant Insurance Agency Inc
07.2015 - 06.2022

Collection Officer

JIGSAW BUSINESS SOLUTIONS INC
10.2014 - 07.2015

Unit Supervisor

Integrated Management Service, Inc.
08.2013 - 09.2014

Auto Debit Coordinating Officer

Integrated Management Service, Inc.
10.2011 - 07.2013

Personnel Assistant

07.2010 - 10.2011

Bachelor of Arts in Political Science -

City of Malabon University
Runilyn NaseClaims And Account Supervisor