RULE VINCENT ERMAC

• Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively.
• Assisted customers with product troubleshooting and provided relevant solutions to ensure their needs were met.
• Assisted in reducing response times by creating pre-written responses for frequently asked questions from customers.
• Managed a high volume of emails daily, prioritizing tasks to maintain productivity and efficiency.

As a Hotel Public Area Attendant, you will play a vital role in ensuring that guests feel comfortable and welcome during their stay. Your primary responsibility will be to maintain the cleanliness and organization of the hotel’s public areas, including lobbies, hallways, and common spaces. You will be responsible for ensuring that these areas are clean, tidy, and well-stocked with amenities such as towels, toiletries, and refreshments.

• Streamlined order processing with the effective use of barcode scanners and warehouse management software.
• Improved order accuracy by diligently picking products according to pick lists and packing slips.
• Collaborated with team members to achieve daily pick and pack goals.
• Collaborated with inventory control team for accurate stock levels and proper storage of goods.