Rufino Morales
Sharjah,
Summary
Compassionate and results-driven sales professional with extensive experience in promoting neonatal care products, medical devices, and healthcare solutions. Proven track record of exceeding sales targets through strategic planning and strong client relationships. Skilled in delivering impactful product demonstrations and training sessions, with a deep understanding of the sensitive nature of healthcare environments. Thrives independently and collaboratively, demonstrating resilience and adaptability in driving business success.
Overview
8
8
years of professional experience
Work History
RTF Specialist
ABBOTT
11.2021 - Current
- Promote Similac specialized neonatal milk formulas and nutrition products to NICU healthcare professionals, including neonatologist, pediatricians, NICU nurses, and hospital administrators
- Conduct presentations and demonstrations to NICU staff, focusing on the nutritional benefits of the Similac infant milk products for premature, low birth-weight, or critically ill babies
- Drive product adoption and market share by educating healthcare professionals on the scientific benefits and clinical applications of the Abbott milk formula
- Build and maintain strong, professional relationships with key decision-makers and influencers within the NICU environment, such as nurses, neonatologist, pediatricians, clinical nutritionists, and hospital procurement officers
- Provide ongoing customer support to ensure continued satisfaction and loyalty, addressing any product or clinical concerns that arise
- Act as formula Specialist, providing expert guidance on neonatal nutrition and ensuring the appropriate use of milk products for various neonatal conditions
- Offer training sessions to NICU staff on how to use the products, including safe handling, preparation, and administration of neonatal milk formulas
- Stay updated on the latest research and advancements in neonatal nutrition to ensure that the company’s products remain aligned with best practices and emerging trends
- Presenting monthly outcomes in a company business review
- Office-based work for preparing reports, presentations, and sales strategies
- Responsible for all PO request, Stocks monitoring, Stocks delivery through 3rd party, and monitoring RTF stocks to all contracted Hospital to avoid any RTF leakage
Medical Representative
VYGON (T. ARKAK MIDDLE EAST)
07.2018 - 10.2021
- Responsible for promoting and selling medical consumables and devices specifically designed for Neonatal Intensive Care Units (NICU) and Intensive Care Units (ICU)
- Promote and sell medical consumables and devices used in NICU and ICU settings, including items such as Arterial Catheters, Spinal Needles, Syringes, Emergency CPAP Kit, Neonatal PICC lines, Etc
- Establish and maintain strong relationships with key decision-makers in NICU and ICU departments, such as medical directors, department heads, and healthcare providers
- Provide exceptional after-sales service to ensure customer satisfaction, offering product support and addressing any concerns related to product usage
- Provide training to medical staff on proper use, safety, and best practices for using the consumables
- Track sales activities and maintain accurate customer records
- Attend and represent the company at relevant medical conferences, trade shows, and exhibitions to stay updated on industry trends and showcase product offerings
- Attend out of the country for training and development purposes in Thailand, Turkey, Egypt
- Providing samples for evaluation as requested by the Health Care Professionals
- Collecting all Hospital dues and deposit directly to company accounts
- Supporting the Hospitals activities like Prematurity Day yearly during month of November
Medical Representative
HAMBURG MEDICAL DEVICES MAINT.
01.2017 - 06.2018
- Responsible for promoting and selling dental products, services, or medical devices to dental professionals such as dentists, dental hygienists, and dental clinics
- Conduct product demonstrations, presentations, and training sessions to dental clinics and practitioners
- Drive product sales through effective communication of product benefits, features, and competitive advantages
- Achieve or exceed sales targets and KPIs set by the management
- Develop and maintain strong professional relationships with key decision-makers in dental practices and hospitals
- Address customer inquiries and resolve issues to ensure customer satisfaction and retention
- Provide product training and technical support to dental professionals using a teeth whitening machines
- Organize and plan sales routes to optimize time and increase the number of visits to customers
- Complete sales paperwork, process orders, and manage customer databases
- Represent the company at dental exhibitions, trade shows, and conferences
- Prepare quotes and contracts as required for Dental Devices Maintenance
Education
Bachelor of Science - Nursing
Dr. Yanga's Colleges Inc.
Philippines11.2009
Skills
- Sales and Relationship Management
- Product Demonstration and Training
- Strategic Planning and Performance Tracking
- Industry Knowledge and Customer Focus
Accomplishments
- ABBOTT SPOT Award 2022
- ABBOTT SPOT Award 2023
- ABBOTT - Sense of Urgency Award 2024
Attributes
- Empathetic and Personable: Builds trust and rapport with clients by understanding their unique needs and concerns.
- Highly Organized: Manages tasks efficiently, balancing client needs with operational responsibilities like inventory monitoring and reporting.
- Effective Communicator: Skilled at presenting complex information clearly and persuasively to diverse audiences.
- Problem-Solver: Approaches challenges with creativity and resilience, ensuring successful outcomes under pressure.
- Detail-Oriented: Maintains precision in handling sensitive healthcare data, product demonstrations, and training sessions.
Timeline
RTF Specialist
ABBOTT
11.2021 - Current
Medical Representative
VYGON (T. ARKAK MIDDLE EAST)
07.2018 - 10.2021
Medical Representative
HAMBURG MEDICAL DEVICES MAINT.
01.2017 - 06.2018
Bachelor of Science - Nursing
Dr. Yanga's Colleges Inc.
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