Summary
Overview
Work History
Education
Skills
Timeline
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Ruffy Jane Quejada

Ruffy Jane Quejada

Villareal, Samar

Summary

Dynamic and results-oriented professional with extensive experience at Fremont Food Corporation and Roy's Computer Shop. Excelled in customer service and technical support, enhancing user satisfaction and operational efficiency. Demonstrated strong work ethic and multitasking abilities, contributing to team goals and sales targets. Skilled in food safety and verbal communication, adept at fostering teamwork and collaboration.

Overview

11
11
years of professional experience

Work History

Service Crew Member

Freemont Food Corporation
02.2014 - Current

Service Crew for two years

Production crew for 3 years

Responsibilities

  • Collaborated with team members to meet high standards of
  • Service during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Contributed to the achievement of sales targets through up selling food items when applicable.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Worked well with teammates and accepted coaching from management team.
  • Achievements

Best in food Safety 2023 and 2024

Certified Crew Trainer

  • Collaborated with team members to meet high standards of service during peak hours.
  • Trained new team members on procedures, customer service, and sales techniques.

Computer Assistant

Roys Computer Shop
03.2016 - 08.2018
  • Improved user experience with proactive troubleshooting and efficient problem resolution.
  • Provided technical support for hardware and software issues, reducing downtime for users.

Education

Bachelor of Science - In Criminology

Samar College
Catbalogan City
03-2016

High School Diploma -

Villareal National High School
Villareal Samar
04-2009

Elementary Level - Elementary

Villareal II Central Elementary School
Villareal Samar
03-2005

Skills

  • Customer service
  • Verbal and written communication
  • Strong work ethic
  • Food safety knowledge
  • Efficient task completion
  • Multitasking and organization
  • Teamwork and collaboration
  • Flexible schedule

Timeline

Computer Assistant

Roys Computer Shop
03.2016 - 08.2018

Service Crew Member

Freemont Food Corporation
02.2014 - Current

Bachelor of Science - In Criminology

Samar College

High School Diploma -

Villareal National High School

Elementary Level - Elementary

Villareal II Central Elementary School
Ruffy Jane Quejada