Ruel Sumaya Jr
Cabadbaran,Philippines
Summary
Dedicated Room Attendant with extensive experience in maintaining cleanliness and delivering outstanding guest service in fast-paced hospitality environments. Expertise in time management, attention to detail, and strict adherence to safety and sanitation protocols ensure operational efficiency and guest satisfaction. Committed to enhancing guest experiences and supporting team success through effective communication and organisational skills.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Room Attendant
The Reef Island Resort Mactan
Lapu-Lapu City, Cebu
01.2026 - Current
- Follow the high standards of cleanliness and sanitation by efficiently preparing guest rooms and replenishing supplies, ensuring exceptional guest satisfaction and compliance with resort policies at The Reef Island Resort Mactan.
- Delivered guest requests promptly and professionally, enhancing overall guest satisfaction.
- Refilled and monitored mini bar items to ensure guest convenience, maximise in-room revenue, and maintain accurate inventory control.
- Conducted linen inventory for rooms, tracking every sheet and towel to ensure accurate stock levels.
- Preparing Room Attendant's chemicals, supplies and amenities to ensure smooth operation.
- Monitoring the supplies chemicals to maintain optimal stock levels, prevent costly shortages.
Room Attendant
Fili Hotel - Nustar Cebu
Cebu City
12.2024 - 12.2025
- Maintained high standards of cleanliness and sanitation by efficiently preparing guest rooms and replenishing supplies, ensuring exceptional guest satisfaction and compliance with hotel policies at Fili Hotel - Nustar Cebu.
- Executed time management strategies to maintain cleanliness across multiple rooms per shift.
- Followed safety, sanitation, and infection control procedures to ensure guest safety.
- Delivered courteous service while addressing guest requests professionally.
- Reported maintenance issues for prompt repair and managed lost-and-found items efficiently.
F&B Services and Housekeeping (On The Job Training)
FB Dormitel Suites
Cagayan de Oro
05.2024 - 06.2024
- Managed daily food and beverage operations and housekeeping services at FB Dormitel Suites, ensuring high standards of guest satisfaction through efficient service delivery and meticulous room maintenance.
- Prepared a variety of beverages, including coffee and shakes, to provide quality service and satisfaction for guests at FB Dormitel Suites.
- Maintained cleanliness of service areas and dining tables during events to enhance guest experience.
- Assisted with daily cleaning tasks, ensuring thorough sanitation of common areas through sweeping, mopping, dusting, and bed setup.
- Ensured that restrooms were stocked with necessary supplies and maintained cleanliness throughout the day.
Office Clerk
Special Program for the Employment of Student (SPES) of LGU Tomas Oppus
Southern Leyte
06.2019 - 07.2019
- Encoding and Printing Memorandums, ordinances, and Resolutions.
- Organised and filed documents to ensure efficient retrieval.
- Welcomed and assisted visitors, enhancing their experience at the office.
- Assisted in coordinating an event, supporting logistical arrangements.
- Maintaining the cleanliness of the office.
Education
Bachelor of Science - Hospitality Management
Caraga State University
Cabadbaran City05-2024
ICT Computer System Servicing Strand - Information Technology
Don Agustin F. Escaño National High School
Tomas Oppus, So. Leyte05-2019
Elementary -
Maslog Elementary School
Tomas Oppus, Southern Leyte05-2013
Skills
- Sanitation standards
- Chemical safety
- Housekeeping
- Cleaning methods
- Inventory control
- Hotel operations knowledge
- Ability to work in a fast-paced environment
- Customer service oriented
- Strong verbal communication
- Cultural awareness
- Proactive learner
- Detail-oriented
- Microsoft Office proficiency
Languages
English
Tagalog
Bisaya
Certeficates
- 2025-07-01, 2025-12-01, Certificate of Employment, Mandaue Integrated Manpower Services, Inc., Fili Hotel - Nustar Cebu
- 2024-12-01, 2026-07-01, Certificate of Employment, HR Team Asia, Fili Hotel - Nustar Cebu
- 2023-11-01, 2023-11-01, FILIPINO BRAND OF SERVICE EXCELLENCE
- 2023-06-01, 2023-06-01, TESDA ONLINE ASSESSMENT PROGRAM - Providing Front Office Services
- 2023-06-01, 2023-06-01, TESDA ONLINE ASSESSMENT PROGRAM - Providing Room Services
- 2023-06-01, 2023-06-01, Introduction to Food and Beverage Services
- 2023-06-01, 2023-06-01, Providing Table Service
- 2019-06-01, 2019-07-01, Certificate of Employment - Special Program Employment of Students, Local Government Unit, Tomas Oppus, Southern Leyte
Timeline
Room Attendant
The Reef Island Resort Mactan
01.2026 - Current
Room Attendant
Fili Hotel - Nustar Cebu
12.2024 - 12.2025
F&B Services and Housekeeping (On The Job Training)
FB Dormitel Suites
05.2024 - 06.2024
Office Clerk
Special Program for the Employment of Student (SPES) of LGU Tomas Oppus
06.2019 - 07.2019
Bachelor of Science - Hospitality Management
Caraga State University
ICT Computer System Servicing Strand - Information Technology
Don Agustin F. Escaño National High School
Elementary -
Maslog Elementary School