RUE JEAN MEDINA BERGANCIA
B4 L12 VERDE VITA RESIDENCES BRGY. CABUCO TRECE MARTIREZ CAVITE
Summary
To render my service out of my resources gained from experiences, and apply my knowledge and skills. To be able to contribute to the company growth and development.
Overview
21
21
years of professional experience
Work History
Debt Collector
FELICIDAD EASY TRADING INC.
General Trias Cavite, Philippines
06.2024 - 04.2026
- Negotiated settlement offers with debtors, achieving favourable outcomes for both parties.
- Chased overdue payments while providing assistance and establishing payment plans in challenging situations.
- Interviewed customers to identify reasons for delinquency and develop tailored solutions based on income and payment timelines.
- Contacted customers to resolve issues and update accounts on past-due payments.
Product Sales Representative
JAPAN TOBACCO INTERNATIONAL
Bacoor, Cavite
01.2018 - 08.2022
- Achieved company targets by developing and executing tailored sales strategies.
- Maximised sales opportunities and met targets through thorough brand and product knowledge.
- Identified upselling opportunities through active listening and understanding of customer needs.
- Negotiated and closed deals with minimal required support from sales and finance managers.
Assistant Product Sales Representative
JAPAN TOBACCO INTERNATIONAL
Dasmariñas, Cavite
10.2018 - 12.2018
- Developed and maintained strong relationships with customers, leading to increased loyalty and repeat business.
- Processed customer returns, refunds, and exchanges efficiently, ensuring customer satisfaction at the service desk.
- Designed and implemented eye-catching merchandise displays, increasing customer engagement.
- Replenished items and organised displays to present stock professionally and attractively.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
Field Officer
Home Credit
Dasmariñas City, Cavite
10.2017 - 04.2018
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved complaints with calm, clear communication and targeted problem-solving.
- Addressed customer concerns and escalated significant issues to supervisor for resolution.
- Met service time and quality standards by adhering to established procedures.
- Collaborated with team members to exceed target results through effective teamwork.
Service Crew / Driver
BAZBAZA INTERNATIONAL TRADING
06.2011 - 07.2013
- Delivered goods and services to customers punctually while ensuring excellent condition.
- Collected and delivered goods and materials, ensuring timely arrival.
- Adhered to safe driving practices while operating vehicles to ensure safety.
- Conducted regular maintenance on vehicles to ensure optimal safety and reliability.
Merchandiser
RIGHT PEOPLE SOLUTION INC.
Imus, Cavite
06.2010 - 04.2011
- Maximised sales by designing interactive and engaging store displays.
- Coordinated with the store team to plan and execute promotional events, boosting sales.
- Evaluated product performance to identify underperforming items for targeted promotional strategies.
- Analysed competitors' products, prices and sales to identify marketing gaps and inform strategic decisions.
- Tracked inventory levels to ensure adequate stock availability and prevent shortages or excesses.
Service Crew
BUNS AND PIZZA ENTERPRISES
Sta. Rosa, Laguna
02.2005 - 05.2006
- Took food orders from guests while promoting deals and meal add-ons, enhancing customer experience and increasing sales.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, minimising wait times for guests.
- Maintained high hygiene standards by cleaning and sanitising tables, counters, and service areas, ensuring a safe environment for guests.
Education
SECONDARY -
Imus National High School
Imus, Cavite, Philippines01-2001
PRIMARY -
Toclong Elementary School
Imus, Cavite, Philippines01-1997
Skills
- Client management
- Sales execution
- Problem solving
- Negotiation tactics
- Debt collection strategies
- Drive Motorcycle, Manual and Automatic 4 Wheels
References
Jerico Operana
Regional Sales Manager
09457349889
JTI-Dasma Branch, FCIE Langkaan, Dasmarinas, Cavite
Restituto Cruz,
Territory Development Leader
09178647517
JTI-Sucat Branch, Cupang, Muntinlupa
Carah Espinosa
Field Collector
09362087668
Home Credit Las Pinas
Personal Information
- Social Security Number: 33-8393860-5
- Phillipines Health Number: 02-025542765-3
- Age: 42
- Height: 5'5 ft
- Weight: 65 kg
Timeline
Debt Collector
FELICIDAD EASY TRADING INC.
06.2024 - 04.2026
Assistant Product Sales Representative
JAPAN TOBACCO INTERNATIONAL
10.2018 - 12.2018
Product Sales Representative
JAPAN TOBACCO INTERNATIONAL
01.2018 - 08.2022
Field Officer
Home Credit
10.2017 - 04.2018
Service Crew / Driver
BAZBAZA INTERNATIONAL TRADING
06.2011 - 07.2013
Merchandiser
RIGHT PEOPLE SOLUTION INC.
06.2010 - 04.2011
Service Crew
BUNS AND PIZZA ENTERPRISES
02.2005 - 05.2006
SECONDARY -
Imus National High School
PRIMARY -
Toclong Elementary School