Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Santos Quirante

Pasig City

Summary

Experienced in customer interactions and sales processes, consistently achieving high levels of customer satisfaction and driving sales growth. Utilizes strong communication and problem-solving skills to exceed expectations. Possesses a deep understanding of sales techniques and effective customer relationship management strategies.

Overview

18
18
years of professional experience

Work History

Customer Sales Associate

Techcel Global Outsourcing
02.2020 - 05.2025
  • Calling customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Product knowledge provide them the right information about the benefits of the products

Outbound Call Center Agent

EDJ Solutions
08.2018 - 02.2020
  • Handled and quickly resolved customer issues regarding matters such as product sales and customer service problems.

Music Licensing Consultants

Premier BPO Company
08.2013 - 10.2015
  • As a music consultant, you will be required to issue licenses (such as mechanical/recording licenses) for the songs you played.
  • In order to obtain a music license, you need permission from a legal entity that represents the artist's work. This can be the artist themselves, a record label, performing rights organization or music licensing company.
  • This is a detail oriented job that often requires addressing licensing issues well before they expire, so time management skills are particularly helpful.
  • Communicate using phone calls, emails and sending letters

Customer Cares Specialist / Team Leader

Elipsys
07.2012 - 07.2013
  • Managed the teams and guiding and motivating to hit the target daily basis and to achieve individual goals ensuring the team performance and well being.
  • Maintained exceptional customer satisfaction by providing helpful advice and Increased revenue by numbers and proactively calling customers.

Customer Representative

Sterling Global Company
08.2011 - 06.2012
  • Provided extensive knowledge to customers regarding product range, availability of services and providing needs of the clients
  • Managed number accounts, maintaining good relationships and consistent sales.

Technical Sales Rep B2B

Amberbase Solutions
10.2010 - 06.2011
  • Assisted sales force with information for customer presentations.
  • Suggested product offerings and technology upgrades to customers to improve overall security.
  • Generated sales, Technical issues and Managing system updates

Sales Associate / Directory Assistant

Pacific Hub Corporation
09.2007 - 09.2010
  • Exercised creativity when producing an advertising brochure with product offerings.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings.
  • Communicate to phone and sending emails provided some information

Education

Tourism Management

University of the East
01.1994

undefined

Rizal High School
01.1992

Skills

  • Experienced in product and service sales
  • Verbal and written communication skills, able to communicate well and initiative
  • Active listening skills, Empathy, flexibility and creativity
  • Driven, proactive and enthusiastic, dedicated, willing to learn, motivated, reliable, flexible and organized
  • Cross-selling tactics
  • Suggestive selling

Timeline

Customer Sales Associate

Techcel Global Outsourcing
02.2020 - 05.2025

Outbound Call Center Agent

EDJ Solutions
08.2018 - 02.2020

Music Licensing Consultants

Premier BPO Company
08.2013 - 10.2015

Customer Cares Specialist / Team Leader

Elipsys
07.2012 - 07.2013

Customer Representative

Sterling Global Company
08.2011 - 06.2012

Technical Sales Rep B2B

Amberbase Solutions
10.2010 - 06.2011

Sales Associate / Directory Assistant

Pacific Hub Corporation
09.2007 - 09.2010

undefined

Rizal High School

Tourism Management

University of the East

Similar Profiles

CREATE PROFILE
Ruby Santos Quirante