Ruby Evangelista
Summary
Conscientious individual with IT skills. Offers keen eye for detail and proactive prioritizations to meet team needs. Comfortable working with raw data and tight timeframes in target-driven environment. Meticulous with dedication to accuracy and attention to detail. Proven history of maintaining data integrity and confidentiality. Considered valuable team player with great organizational skills.
Overview
18
18
years of professional experience
Work History
Sales Support Officer
Good Things Australia
03.2023 - 04.2024
- Responsible for troubleshooting customer issues, providing data and guidance to the sales team, managing sales tracking tools.
- Provides assistance and support to the sales team by responding to customer inquiries, processing orders.
Proprietor
Kurdapz IT System
11.2016 - 02.2023
- In charge of overall business operations.
- Used excellent problem-solving and issue-resolution skills to rectify difficulties quickly and effectively.
- Used excellent negotiation skills to obtain best contract deals.
- Coached and mentored employees.
- Maintained positive, professional working environment to optimize staff and customer satisfaction.
Data Entry Clerk / Consultant
CJ Systems Company
08.2010 - 05.2015
- Handled customer concerns and escalated major issues to supervisor.
- Managed complaints with calm, clear communication and problem-solving.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Data Clerk
Logic Gate Enterprise
03.2006 - 07.2010
- Maintained company records and used software to review and monitor data.
- Practiced data integrity to adhere to security policies and guidelines.
- Performed regular backup operations to save data and avoid loss.
Education
Bachelor of Science - Computer Science
STI College Cubao
Quezon City, Metro Manila2001
2- Year Associate Course - Computer Science
STI College Dagupan
Dagupan City, Pangasinan1998
Skills
- Problem Solving - the ability to handle difficult or unexpected situations
- Leadership - knows how to lead and encourage a team to continue working to achieve long-term goals
- Communication - exude confidence and assertiveness when engaging with employees, customers, and clients
- Time Management - knows priorities and adhere to deadlines that have been set
- Negotiation - finding an alternative solution to avoid conflict
Accomplishments
- Recognized by Local Government Unit and Law Enforcement Agency for delivering outstanding program in consolidating arrest and warrant data.
Timeline
Sales Support Officer
Good Things Australia
03.2023 - 04.2024
Proprietor
Kurdapz IT System
11.2016 - 02.2023
Data Entry Clerk / Consultant
CJ Systems Company
08.2010 - 05.2015
Data Clerk
Logic Gate Enterprise
03.2006 - 07.2010
Bachelor of Science - Computer Science
STI College Cubao
2- Year Associate Course - Computer Science
STI College Dagupan
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