Rubenzon Suarez
Store Manager
Taguig, Metro Manila
Summary
Experienced with inventory management, team leadership, and customer engagement. Utilizes strategic planning to improve store efficiency and enhance shopping experiences. Track record of delivering consistent results through effective communication and operational expertise.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Store Manager of Operations
Angel's Pizza Incorporated
06.2022 - Current
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
- Managed allocation of resources, optimizing budgetary planning and minimizing waste.
- Executed strategic planning initiatives that aligned with overall organizational goals.
Delivery Coordinator/Back of House
Excellent People Multi-Purpose Cooperative
11.2015 - 05.2022
- Implemented customer feedback processes to identify areas for improvement in the delivery process, ultimately increasing overall satisfaction ratings.
- Implemented inventory management strategies that reduced backorders and expedited order processing times.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
Barista
Happy Lemon Group Philippines
08.2012 - 12.2014
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Service Crew
Jollibee
09.2008 - 05.2012
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor of Science in Hospitality Management - Travel & Tourism Management
University of Makati
01-2018
Bachelor of Science in Hospitality Management - Travel & Tourism Management
University of Makati
01-2011
Skills
Employee scheduling
Health and safety
Store maintenance
Point of sale systems
Promotions management
Cash management
Order management
Leadership development
Leading staff meetings
Flexible schedule
Certification
BASIC FIRST AID SEMINAR
Figaro Culinary Group, Mandaluyong City Metro Manila
September 06, 2025
PERSONAL DATA
- Date of Birth: September 14, 1991
- Age: 34
- Civil Status: Single
- Religion: Roman Catholic
- Height: 5'6"
- Weight: 152 lbs.
- Citizenship: Filipino
Timeline
Store Manager of Operations
Angel's Pizza Incorporated
06.2022 - Current
Delivery Coordinator/Back of House
Excellent People Multi-Purpose Cooperative
11.2015 - 05.2022
Barista
Happy Lemon Group Philippines
08.2012 - 12.2014
Service Crew
Jollibee
09.2008 - 05.2012
Bachelor of Science in Hospitality Management - Travel & Tourism Management
University of Makati
Bachelor of Science in Hospitality Management - Travel & Tourism Management
University of Makati