Rubenio Mañalag Jr.
Driven to excel, I leveraged my customer service and sales closing skills at MCC BPO to consistently achieve top performer status. Specializing in B2B and B2C sales, I adeptly navigated industry trends and client needs, enhancing customer relations and driving significant sales growth through effective problem-solving and product knowledge.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication. Known for reliability, fostering productive team environment, and consistently meeting targets.
Motivated Sales Representative with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Work History
Sales Representative
9 Months- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted market research to identify potential clients and opportunities for sales growth.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Served customers with knowledgeable, friendly support at every stage of purchasing Educational products.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
Sales Representative
2 Years 10 Months- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Customer Service Representative
1 Year 6 Months- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- With my entire job with this company, I'm just on the phone for 2 months. Assisted 3 waves of newly hired agents and become SME from October to December 2020.
- QA(Quality Analyst) for 3 months.
- Back Office Support / Escalation Team until I resigned.
Sales Representative
2 Years 6 Months- Utilized CRM management to manage client information, track leads, and monitor sales progress.
- Developed and maintained strong client relationships to drive repeat business.
- Conducted market research to identify emerging trends and opportunities for sales growth.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Challenging myself to create realtime sales since we are doing cold calls to most of the business owners across United States.
Sales Representative
8 Months- Cold calling clients across Australia and offer them home products that can make their life better and easier.
- Assisting clients through the entire process. Upselling is also part of the process until the closing part.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing teams to create targeted promotional campaigns.