Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruben Yusi

Olongapo City,Philippines

Summary

A highly motivated and versatile professional with a diverse background in team leadership, law enforcement, security, customer service, and online operations. Experienced in leading and supporting team members, monitoring performance, ensuring compliance with operational standards, and resolving issues effectively. With a strong foundation in discipline, leadership, communication, and problem-solving, I am committed to fostering teamwork, improving operational efficiency, and delivering high-quality results. Adaptable, dependable, and eager to contribute my skills and experience to organizational growth and success.

Overview

16
16
years of professional experience

Work History

Ai Trainer (Team Leader)

Bojangles - Online Helpers
08.2024 - Current
  • Monitor tenured and newly certified ATs
  • Implement brand protocols and projects.
  • Serve as a point of contact for other Department Managers
  • Point of contact for all professional and personal issues of team members.

Security Officer

Skill Force Security Services
, Unite Arab Emirates
03.2020 - 03.2022
  • Monitor surveillance cameras
  • Provide emergency assistance
  • Observation and Reporting
  • Answering and making phone calls to clients/guests

P O L I C E C O F F I C E R

Philippine National Police
12.2013 - 11.2019
  • Enforce the law
  • Prevent and control crimes
  • Ensure public safety and security
  • Investigate crimes and bring offenders to justice

Driver

Ocean Adventure Subic Bay
01.2011 - 01.2012
  • Transporting clients
  • Follow traffic laws and safety regulations
  • Provide transportation for passengers from one location to another

Chat Support / Encoder

SOURCECORP
08.2010 - 01.2011
  • Respond to customer queries in a timely and accurate way
  • Monitor customer complaints
  • Gather customer feedback

Education

Bachelor of Science - Criminology

St. Joseph College - Inc.
Olongapo City
2012

Skills

  • Leadership
  • Incident reports
  • Report writing
  • Customer service
  • Interpersonal communication skills
  • Computer-literate

Timeline

Ai Trainer (Team Leader)

Bojangles - Online Helpers
08.2024 - Current

Security Officer

Skill Force Security Services
03.2020 - 03.2022

P O L I C E C O F F I C E R

Philippine National Police
12.2013 - 11.2019

Driver

Ocean Adventure Subic Bay
01.2011 - 01.2012

Chat Support / Encoder

SOURCECORP
08.2010 - 01.2011

Bachelor of Science - Criminology

St. Joseph College - Inc.
Ruben Yusi