ROZEL M. BESANA
City Heights, General Santos City
Summary
Professional with strong experience in preparation roles, adept at ensuring precise and timely completion of tasks. Known for collaborative teamwork, adapting seamlessly to changing requirements, and delivering consistent results. Skilled in organization, attention to detail, and maintaining high standards in all assignments. Reliable and results-focused, with solid track record of contributing to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FREELANCE – Business Plan/ Feasibility Studies Preparer
GEEVAN COLD STORAGE INCORPORATED
10.2024 - Current
- Developed trust among clientele through transparent communication during every step of the preparation process.
- Improved overall customer satisfaction rates through attentive listening and addressing concerns promptly.
- Promoted a positive work environment by actively participating in team meetings and providing constructive feedback to colleagues.
- Developed strong relationships with clients, providing personalized service to address their unique financial needs.
- Maintained confidentiality of client information by adhering to strict data security protocols.
- Increased efficiency with meticulous organization of client files and documents.
- Prepared complex documents to meet strict regulatory compliance, ensuring no penalties for company.
- Coordinated with multiple departments to gather necessary information for document preparation, ensuring completeness and accuracy.
- Led project to digitize historical records, preserving vital information and improving accessibility.
- Trained new staff members in document preparation protocols, ensuring consistency in quality.
- Optimized document storage solutions, both digital and physical, for better security and accessibility.
- Enhanced accuracy in document preparation by meticulously reviewing and correcting errors before submission.
- Improved client satisfaction with timely and accurate document preparation.
- Maintained up-to-date knowledge of industry standards and regulations relevant to document preparation, ensuring compliance.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
- Presented progress reports regularly to senior management during project updates meetings.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
- Enhanced decision-making processes by providing detailed analysis reports, highlighting key data and trends relevant to project success.
Project Consultant
Local Government Unit of Tangub City
08.2022 - Current
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Allocated work among team members and provided guidance.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Incorporated feedback from clients and stakeholders to refine project strategies, ensuring alignment with their expectations.
- Collaborated with various departments to ensure seamless integration of project components into existing systems or processes when required.
- Coordinated with cross-functional teams for the successful execution of complex projects, creating a seamless workflow.
- Identified new business opportunities through market research and analysis, contributing to company growth objectives.
- Enhanced client satisfaction by providing regular progress updates and addressing concerns in a proactive manner.
- Streamlined project processes by implementing efficient management techniques, leading to timely completion of projects.
- Spearheaded process improvements within the organization by proposing innovative solutions that increased overall efficiency levels.
- Mentored junior team members by sharing industry insights and best practices, enhancing their skills and performance.
- Optimized resource utilization by allocating tasks based on skillsets and availability, maximizing efficiency across projects.
- Prepared contingency plans.
- Maintained detailed documentation throughout the project lifecycle for future reference or audits requirements.
- Led change management efforts by developing comprehensive strategies that ensured smooth transitions during project implementation.
- Maintained high performing team and served as project's advocate.
- Facilitated stakeholder communication by holding regular meetings and status updates, fostering collaboration and engagement.
- Partnered with project team members to identify and quickly address problems.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
Project Consultant
Mangagoy Farmers Fisherfolk and Community MPC
08.2022 - Current
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Negotiated contracts with vendors and suppliers to secure favorable terms while maintaining budgetary constraints.
- Allocated work among team members and provided guidance.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Incorporated feedback from clients and stakeholders to refine project strategies, ensuring alignment with their expectations.
- Collaborated with various departments to ensure seamless integration of project components into existing systems or processes when required.
- Coordinated with cross-functional teams for the successful execution of complex projects, creating a seamless workflow.
- Identified new business opportunities through market research and analysis, contributing to company growth objectives.
- Enhanced client satisfaction by providing regular progress updates and addressing concerns in a proactive manner.
- Streamlined project processes by implementing efficient management techniques, leading to timely completion of projects.
- Spearheaded process improvements within the organization by proposing innovative solutions that increased overall efficiency levels.
- Mentored junior team members by sharing industry insights and best practices, enhancing their skills and performance.
- Managed budgets and resources effectively, ensuring optimal allocation for maximum results.
- Optimized resource utilization by allocating tasks based on skillsets and availability, maximizing efficiency across projects.
- Prepared contingency plans.
- Maintained detailed documentation throughout the project lifecycle for future reference or audits requirements.
- Led change management efforts by developing comprehensive strategies that ensured smooth transitions during project implementation.
- Assisted in proposal development activities including scoping efforts outlining deliverables timeline costs and risks.
- Maintained high performing team and served as project's advocate.
- Conducted post-project evaluations to identify areas for improvement and drive continuous improvement initiatives.
- Facilitated stakeholder communication by holding regular meetings and status updates, fostering collaboration and engagement.
- Partnered with project team members to identify and quickly address problems.
- Reported regularly to managers on project budget, progress, and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Project Administrative Support and Liaison
Local Government Unit of Tago, Surigao Del Sur
05.2022 - 06.2023
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Contributed to the successful execution of company-wide initiatives through diligent tracking of project milestones and deliverables.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
- Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
- Gathered, organized and input information into digital database.
- Managed complex schedules to coordinate travel, meetings, and events for executive leadership teams.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Educated staff on organizational mission and goals to help employees achieve success.
Cluster Manager (Cluster 2)- Pichay Initiative
PICHAY Initiative/ Congressman Prospero Pichay
08.2021 - 05.2022
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Maintained compliance with company policies, industry regulations, and best practices across all departments in the cluster.
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Managed cluster expenditure by adhering to set budget.
- Provided weekly income and quarterly cluster reports to company headquarters.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Fostered an inclusive, diverse, and supportive work environment by creating opportunities for open dialogue and encouraging employee engagement in cluster-wide initiatives.
- Facilitated change management initiatives throughout the organization to minimize disruption while ensuring a smooth transition from old processes or systems to new ones.
- Earned recognition for leadership excellence by consistently exceeding performance targets and promoting a culture of continuous improvement within the cluster management team.
- Mentored new hires during their onboarding process providing guidance on company culture values norms expectations thus easing transition periods into their respective roles.
- Coordinated cross-functional teams to achieve shared objectives while encouraging collaboration among individual departments within each unit of operation.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
Mentoring and Attracting Youth to Agri-business (MAYA) Program-Intern
04.2021 - 07.2021
- Participate in all orientations and preparatory trainings;
- Work the required number of hours;
- Must fulfill the work required stated in their terms of reference;
- Maintain high standards of professionalism while at the internship site;
- Conduct boat and gear inventory in the internship site;
- Transfer gathered information into appropriate forms;
- Submit reports – DTR, bi-monthly accomplishments, boat and gear inventory, mid-program report, post-program report, and evaluation to Regional NSAP Project Leader;
- Coordinate with Provincial Fisheries Office and concerned LGUs (ie
- MAO);
- Perform administrative functions for the FBGI Personnel
- Perform other relevant tasks as may be assigned by the NSAP Regional Project Leader especially on instances that the services of the Intern are most needed
Part-time College Instructress
Hinatuan Southern College
10.2017 - 04.2021
- Develops syllabi that clearly outline the course requirements, rationale, goals, and objectives
- Submits digital copies of syllabi and course handouts to the Office of Academic Affairs each semester
- Selects textbooks and other resources for the class
- Prepares class sessions and assignments to help students grasp course content and how it integrates with overall student learning outcomes for the course
- Teaches courses according to the PIU catalog descriptions and in accordance with defined course standards and outcomes
- Creates a learning environment that encourages student involvement and participation
- Documents students’ attendance, participation, and academic progress by giving and grading assignments, projects, quizzes and/or examinations that lead to a final grade
- Submits course grades to the PIU Registrar by the assigned date
- Is accessible to students outside the classroom, providing ample periods of time for counseling and mentoring students in matters related to academic success, life goals, and spiritual development
- Performs other related task as maybe assigned from time to time
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Insurance Underwriter
Philippine Crop Insurance Corporation (PCIC)
11.2019 - 01.2021
- Company Overview: Regional Office 10
- Perform data entry of policy applications, written agreements, production reports, acreage reports, claim forms and documents pertaining to fisheries insurance
- Verify that all information is accurate
- Assist with questions regarding crop/fisheries insurance processes and accurate completion of crop insurance forms
- Responsible for tracking, monitoring and submitting written agreements to verify they are processed accurately and timely
- Maintain a friendly and service-driven work environment, in a timely and consistent manner
- Maintain customer insurance files
- Perform other duties as assigned
- Regional Office 10
Coastal Resource Management Officer (CRMO)
LGU-Hinatuan Surigao del Sur
06.2019 - 11.2019
- Provide overall facilitation and coordination for planning and implementation of Municipal Coastal Resource Management Plan
- Develop municipal coastal environmental profile with maps and coordinates for planning
- Conduct Information, Education, and communication and training activities for local organizations
- Develop and adopt 5-year CRM Plan
- Support CRM Plan implementation through appropriate municipal ordinances
- Incorporate CRM best practices in plan
- Enact comprehensive Fisheries Management Ordinances
- Maintain a municipal coastal database to facilitate planning and implementation
- Conduct IEC related to sustainable Coastal Resource Management
- Perform other duties
Fisheries Livelihood Development Technician (FLDT)
BFAR XIII
08.2017 - 02.2019
- Provide overall facilitation and coordination for planning and implementation of Municipal Coastal Resource Management Plan
- Develop municipal coastal environmental profile with maps and coordinates for planning
- Conduct Information, Education, and communication and training activities for local organizations
- Develop and adopt 5-year CRM Plan
- Support CRM Plan implementation through appropriate municipal ordinances
- Incorporate CRM best practices in plan
- Enact comprehensive Fisheries Management Ordinances
- Maintain a municipal coastal database to facilitate planning and implementation
- Conduct IEC related to sustainable Coastal Resource Management
- Perform other duties
Community Organizer
BFAR XIII
07.2016 - 02.2019
- Assist in the identification and selection of fishing households and people's organizations as project partners and beneficiaries;
- Facilitate the formation and strengthening of People's Organizations (POs) as per guidelines provided by the Project;
- Work closely with the institution and Gender Specialist and other Project staff in strengthening POs e.g., PO Registration, internal funds generation, financial management and capacity building;
- Work closely with BFAR, LGU, FARMC, and POs to identify CRM plans and livelihood sub-projects in the target communities;
- Assist PO’s and their members to draft community-based CRM plans and business plans for livelihood sub-projects;
- Verify that the location of the proposed livelihood sub-projects during CRM and fisheries planning sessions, to avoid high risk areas;
- Assist in the LGU’s and BFAR to coordinate and facilitate the livelihood sub-projects of PO’s
- Prepares/ submits project proposals, case studies and other reports
- Performs other related task as maybe assigned from time to time
Education
Master's in Environmental Mangemnet - Environmental Management
Caraga State University
Ampayon, Butuan CityBACHELOR OF SCIENCE - Fisheries
Surigao State University
Lianga, Surigao Del Sur04.2016
HIGH SCHOOL -
Veruela National High School
Veruela, Agusan Del Sur04.2012
ELEMENTARY -
Veruela Central Elementary School
Veruela, Agusan Del Sur04.2008
Skills
- Strong work ethic
- Problem-solving abilities
- Organizational skills
- Interpersonal skills
- Multitasking Abilities
- Sanitation standards
- Staff training and development
- Food safety
- Customer service focus
- Punctual and reliable
- Critical thinking
- Computer skills
Certification
- Fisheries Technologist Board Passer, 10/13/16
Trainingprograms
- Gender and Development Training, 10/28/16, 10/28/16, 8H, Capability Building, Bureau of Fisheries and Aquatic Resources – CARAGA
- Values Orientation Seminar, 01/25/17, 01/25/17, 8H, Capability Building, Bureau of Fisheries and Aquatic Resources – CARAGA
- Seminar on Financial Literacy, 03/27/17, 03/29/17, 24H, Capability Building, Surigao del Sur State University
- Regional Orientation of FishCORAL Project CARAGA, Planning and Training Workshop on Community Organizing, 04/19/17, 04/22/17, 32H, Technical, Bureau of Fisheries and Aquatic Resources – CARAGA
- Fisheries and Coastal Resources and Livelihood (FishCORAL) Project- Livelihood Proposal Preparation Writeshop, 04/11/17, 04/13/17, 24H, Technical, Bureau of Fisheries and Aquatic Resources – CARAGA
- Capability Training for the Participatory Coastal Resource Assessment (PCRA) Team, 03/20/17, 03/24/17, 40H, Technical, Bureau of Fisheries and Aquatic Resources – CARAGA
- Training Workshop on Environmental Planning and Management, 11/11/17, 11/12/17, 16H, Technical, Caraga State University
- Occupational First Aid and BLS with AED, 08/24/22, 08/25/22, 16H, Technical, PRC- SDS
Certificationstatement
I hereby certify that above information is true and correct to the best of my knowledge and belief.
Personal Information
- Place of Birth: Poblacion Veruela
- Place of Birth: Agusan del Sur
- Date of Birth: 08/14/95
- Marital Status: Single
- Religion: Catholic
Languages
English
Bilingual or Proficient (C2)
Timeline
FREELANCE – Business Plan/ Feasibility Studies Preparer
GEEVAN COLD STORAGE INCORPORATED
10.2024 - Current
Project Consultant
Local Government Unit of Tangub City
08.2022 - Current
Project Consultant
Mangagoy Farmers Fisherfolk and Community MPC
08.2022 - Current
Project Administrative Support and Liaison
Local Government Unit of Tago, Surigao Del Sur
05.2022 - 06.2023
Cluster Manager (Cluster 2)- Pichay Initiative
PICHAY Initiative/ Congressman Prospero Pichay
08.2021 - 05.2022
Mentoring and Attracting Youth to Agri-business (MAYA) Program-Intern
04.2021 - 07.2021
Insurance Underwriter
Philippine Crop Insurance Corporation (PCIC)
11.2019 - 01.2021
Coastal Resource Management Officer (CRMO)
LGU-Hinatuan Surigao del Sur
06.2019 - 11.2019
Part-time College Instructress
Hinatuan Southern College
10.2017 - 04.2021
Fisheries Livelihood Development Technician (FLDT)
BFAR XIII
08.2017 - 02.2019
Community Organizer
BFAR XIII
07.2016 - 02.2019
ELEMENTARY -
Veruela Central Elementary School
- Fisheries Technologist Board Passer, 10/13/16
Master's in Environmental Mangemnet - Environmental Management
Caraga State University
BACHELOR OF SCIENCE - Fisheries
Surigao State University
HIGH SCHOOL -
Veruela National High School
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