Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Roy Buenconsejo

Production Head
Quezon City

Summary

Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Head of Production

MR&MRS Gan ( Dione Gabrielle Gan )
Quezon city Balintawak
07.2019 - Current
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Barista

MR&MRS IBASCO (Karen Ibasco )
Quezon city
03.2016 - 02.2019
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained regular and consistent attendance and punctuality.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Education

Manuel Luis Quezon Elemtary School
Commonwealth Quezon City
03.2011 - 03.2012

Commonwealth High School
Commonwealth Quezon City
03.2016 - 03.2017

Barangay Commonwealth Learning Center (BY: ALS)
Commonwelath Quezon City
03.2020 - 03.2021

High School Diploma -

Mary The Queen Collage Of Quezon City
RD 44 DILIMAN COMMONWEALTH AVE, Quezon City, Phil
10.2022 - 07.2023

Skills

    Manufacturing management

Assembly and production

Production optimization

Production line management

Customer Response

Strong leadership abilities

Staff Management

Quality inspection

Inventory management specialist

Practices safety and sanitation standards

Material handling expertise

Quality assurance training

Timely safety audits

Customer support

Production planning

Timeline

High School Diploma -

Mary The Queen Collage Of Quezon City
10.2022 - 07.2023

Barangay Commonwealth Learning Center (BY: ALS)
03.2020 - 03.2021

Head of Production

MR&MRS Gan ( Dione Gabrielle Gan )
07.2019 - Current

Barista

MR&MRS IBASCO (Karen Ibasco )
03.2016 - 02.2019

Commonwealth High School
03.2016 - 03.2017

Manuel Luis Quezon Elemtary School
03.2011 - 03.2012
Roy BuenconsejoProduction Head