Roxan Toscano Lim

• Trained team members on OCS system. Creating profile , updating documents of crew .
• Responsible for Ocs crew planning .
• Responsible for arranging Training requirements for crew .
• Ensures that the quality of seafarers deployed by OSM Offshore meet if not exceed.
• Requirements of the principal, flag state, legal and statutory requirements of both government
• And international conventions i.e STCW (quality pertaining competence, medical and physical
• Fitness, discipline and attitude and ability to interact with other cultures and crew).
• Ensures that all required monitoring reports are submitted timely (every weekend) to the office of
• The Head of the Crewing Department (KPIs, targets and other required reports).
• Maintains a reserve pool of qualified officers and ratings for deployment in ships of assigned fleet
• As required under the Quality Plan for the Crewing Services Department.
• Ensures that principals are kept well-informed of the status of their crew onboard as well those in
• The crew movement plan especially in relation to performance, availability, readiness to embark
• Ensures that all inquiries of and from the principal are attended to, handled or resolved within 24
• Hours from receipt.
• Verifies and checks all claims of crew who signed-off to ascertain the veracity of the claim with the
• Objective of protecting both the interests of the company and the principal.
• 7. Verifies and checks all appraisal reports of crew who signed-off to determine needs for

Managed time efficiently in order to complete all tasks within deadlines.

• Update the OCS system promptly.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Ensures that the quality of seafarers deployed by Solstad Offshore meet if not exceed .
• requirements of the principal, flag state, legal and statutory requirements of both government
• and international conventions i.e STCW (quality pertaining competence, medical and physical
• fitness, discipline and attitude and ability to interact with other cultures and crew).

• Responsible for efficient crew dispatch, monitoring of documentation process
• Plan, lead, organize and control the performance of the fleet(s) to ensure the Crewing Services targets are being met consistently and are aligned with the Corporate Goals of Solstad Offshore
• Manage seafarers within the fleet's pool and maintain an excellent relationship with crew and officers
• Handle Derickk Lay Barge vessel, Offshore Construction vessel, and Platform Supply vessel (DP 2 vessels) registered under Isle of Man, Panama and Norway
• Most of managed vessels are trading in Nigeria, Brazil and North Sea
• Ensures that the quality of seafarers deployed by Solstad Offshore meet if not exceed the requirements of the principal, flag state, legal and statutory requirements of both government and international conventions i.e STCW (quality pertaining competence, medical and physical fitness, discipline and attitude and ability to interact with other cultures and crew)
• Ensures that all required monitoring reports are submitted timely (every weekend) to the office of the Head of the Crewing Department (KPIs, targets and other required reports)
• Maintains a reserve pool of qualified officers and ratings for deployment in ships of assigned fleet as required under the Quality Plan for the Crewing Services Department
• Ensures that principals are kept well-informed of the status of their crew onboard as well those in the crew movement plan especially in relation to performance, availability, readiness to embark and other relevant concerns up to and including coordination Visa Coordinator and Training Coordinator
• Ensures that all inquiries of and from the principal are attended to, handled or resolved within 24 hours from receipt
• Verifies and checks all claims of crew who signed-off to ascertain the veracity of the claim with the objective of protecting both the interests of the company and the principal
• Verifies and checks all appraisal reports of crew who signed-off to determine needs for performance improvement or point out exemplary behavior and coordinates with Training and Competency manager as necessary
• Actively implements Solstad Offshore instruction on career planning of crew (refer to Promotion Guidelines) to mobilize the development of ratings to officers and tap existing crew for officer requirement
• Maintains constant contact with crew (including onboard visits if necessary) in order to address at its earliest stage any form of grievance that may lead to distress.

• Responsible for travel, visa and flagstate requirements of the crew; and preparation of complete dispatch documents to ensure timely dispatch of crew with complete joining documents
• Prepares crew documentation for dispatch
• Arrange all joining and travel documents according to Embarkation Checklist and for the duration of contract
• Ensure that all required joining documents are complete and valid at the time of joining
• Any deficiency is noted for Crewing Processor's consideration prior dispatch
• Segregate documents for Master, crew and 201 File
• Coordinate dispatch and briefing schedule to crew
• Send Confirmation of Dispatch via email
• Arrange travel requirements
• Seek principal's approval as to details and costs of flight booking
• Confirm flight booking with the accredited travel agency
• Update all concerned regarding the flight booking, i.e
• Agent, principal and seafarer
• Arrange travel allowance according to principal's practice and requirement
• Ensures the prompt arrangement of visa requirements
• Request letter of instruction or other documents from agent/principal/vessel when needed to obtain visa
• Collate all supporting documents for visa application upon instruction of FSA
• Endorse crew to FSA for visa requirements
• Coordinate visa appointment and briefing with crew
• Arrange visa upon arrival
• Ensures prompt arrangement of flag requirements
• Collate all supporting documents for flag application upon instruction of FSA
• Endorse crew to FSA for flag requirements
• Other duties
• Forward crew documents to Records for 201 File
• Takes phone calls of Crewing Processor when discharging counter-duties
• Prepare purchase requisition of supplies and other provisions of the unit
• Endorse new documents to the database team as they are received
• Prepare report when required by her superior/s.