ROWENA MUYCO MADERSE
Office Administration
Malaybalay City Bukidnon
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Operation Specialist- Customer Advisor
Security Bank Corporation
Valencia City Bukidnon
03.2022 - Current
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Perform teller duties as needed.
- Open new account
E-card/Loan Assistant
Government Service Insurance System
Malaybalay City Bukidnon
11.2020 - 12.2021
- Communicated with customers daily to request information and complete paperwork.
- Monitored key dates to obtain information by deadlines.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Assembled important paperwork and disclosures for borrower.
- Reviewed application files to check for completion and compliance with institutional standards.
- Answered inquiries and provided superior customer service to clients.
Library Assistant
Central Mindanao University
Musuan Maramag Bukidnon
06.2018 - 03.2020
- Answered patron questions in-person or by phone regarding library services and resources.
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Monitored library environments to maintain safe, hazard-free settings.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Compiled and submitted library activity and performance reports for improved insight.
- Collected and processed fines on overdue library materials.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Kept detailed records of lending transactions and library users.
Admin Officer/Accounting Staff
Bigby's Quality Food Corporation
Cagayan De Oro City
04.2016 - 03.2018
- Receiving, processing, verifying, and reconciling invoices to complete payments and control expenses .
- Work that has been processed is reconciled by verifying entries and comparing system reports to balances.
- Gained extensive knowledge in data entry, analysis and reporting. Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Self-motivated, with strong sense of personal responsibility. Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
Primary -
Public Elementary School
Public Kalilangan Bukidnon 06.2002 - 03.2008
High School Diploma -
Lampanusan National High School
Lampanusan Kalilangan Bukidnon 06.2008 - 03.2012
Bachelor of Science - Office Administration
San Isidro College
Malaybalay City Bukidnon 06.2012 - 04.2016
Skills
Microsoft Office- Word & Power point, and Graphic Designs)undefined
Certification
Forum on Kwentong Lingkod Bayani (Excellence in Public Service)
Character References
Engr. Troy L. Palermo
Manager
GSIS, Malaybalay Branch Office
09177196195
Kizel Mae A. Cordero
Revenue Officer I
Bureau of Internal Revenue
RDO 099
09066032411
Engr. Amber A.Paguray
Bukidnon State University
09352841797
Timeline
Operation Specialist- Customer Advisor
Security Bank Corporation
03.2022 - Current
Forum on Kwentong Lingkod Bayani (Excellence in Public Service)
05-2021
E-card/Loan Assistant
Government Service Insurance System
11.2020 - 12.2021
Library Assistant
Central Mindanao University
06.2018 - 03.2020
Admin Officer/Accounting Staff
Bigby's Quality Food Corporation
04.2016 - 03.2018
Bachelor of Science - Office Administration
San Isidro College
06.2012 - 04.2016
High School Diploma -
Lampanusan National High School
06.2008 - 03.2012
Primary -
Public Elementary School
06.2002 - 03.2008
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