ROWENA THERESA T. TELEN
Imus
Summary
Adept at orchestrating seamless travel experiences, I leveraged my expertise in travel arrangements preparation at Adventure International Tours Inc. and Getaway Tours International. My proactive approach ensured client satisfaction exceeded standards, with a keen focus on administrative efficiency and precision in complex bookings. Demonstrating exceptional organizational and interpersonal skills, I consistently met and anticipated client needs.
Overview
24
24
years of professional experience
Work History
Travel Consultant
Adventure International Tours Inc.
05.2008 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference
- Kept abreast of all airline rules, regulatory requirements, and industry standards when scheduling travel arrangements
Travel Agent Assistant
Getaway Tours International
06.2001 - 10.2006
- Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients' trips
- Handled complex multi-leg international bookings with precision, ensuring seamless travel experiences for clients
Education
BSC - Management
Sta Isabel College
Manila, Metro Manila03.1992
Skills
- Travel Arrangements
- Hotel & Transfers Arrangement
- Administrative tasks
- Itineraries
Personal Information
Title: SENIOR TRAVEL CONSULTANT
Timeline
Travel Consultant
Adventure International Tours Inc.
05.2008 - Current
Travel Agent Assistant
Getaway Tours International
06.2001 - 10.2006
BSC - Management
Sta Isabel College
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