ROWENA RAYMUNDO - INES

Administrative Support and Data Management
Performed accurate data encoding and maintained organized records of barangay transactions, residents’ information, and official documents. Ensured confidentiality, accuracy, and timely updating of files for efficient retrieval and reporting.

• Processing of Barangay Certifications
Handled the preparation and issuance of Certificates of Residency and Certificates of Indigency. Verified applicant information, ensured compliance with barangay requirements, and facilitated timely release of documents to constituents.

• Client Assistance and Frontline Service
Assisted residents with inquiries, document requests, and other barangay-related services. Provided clear information on procedures, requirements, and policies while maintaining professionalism and excellent customer service.

• Basic IT Support and PC Troubleshooting
Maintained functionality of office computers by diagnosing and resolving basic hardware and software issues. Assisted in troubleshooting connectivity problems and ensured smooth day-to-day office operations.

• Executed big-value marketing campaigns, expertly managing PR, media and branding activities
• Developed client acquisition and retention strategies to maximise sales and marketing potential
• Created and implemented innovative marketing strategies to achieve profitable growth in sales
• Managed marketing delivery schedules, motivating teams to meet deadlines and deliver quality campaigns.

• Offered extra help and assistance to SEND students with individual classwork and group activities
• Helped teachers monitor playtime activities during break times, promptly intervening and exercising behavior management techniques
• Maintained excellent student relationships by providing ongoing support
• Helped teachers plan engaging activities and create level-appropriate teaching materials
• Assisted teachers in managing class behavior using positive reinforcement and rewards schemes
• Maintained safe, clean and organized classroom environment
• Helped teachers monitor playtime activities during break times
• Held extracurricular activities to help underachieving and struggling pupils overcome educational barriers
• Monitored student performance closely to determine extra support required.

• Scanned documentation and entered into database to maintain accurate records
• Organized files, faxed reports and scanned documents into document management system
• Created and maintained spreadsheets using Excel
• Identified errors in data entry and related issues, reporting to supervisors for resolution
• Coordinated, scheduled and executed in-depth data entry projects
• Gathered and reviewed information to gauge accuracy and clarity
• Archived old and outdated records to keep fresh and updated content.

• Organized and ran pop-up shops in Taguig to increase brand visibility
• Developed in-store merchandising strategy for my Internet Cafe
• Kept and tracked records for inventory, income and expenses, generating reports to check business health and growth
• Maintained accurate records for operations, inventory, income and expenses.