Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rowena Dela Cruz

Clerk
Binan

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Personable clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.

Overview

17
years of professional experience

Work History

Semtech International Ag,Philippines
Binan City ,Laguna

Clerk,Shipping & Receiving in Logistics Warehouse
02.2006 - 04.2023

Job overview

  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Monitored and tracked budgets and expenses.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.

Education

Manuel L.Quezon University
Manila,Philippines

Bachelor of Science from Information Technology
04.2001

University Overview

Score 80.28

  • CIVIL SERVICE SUBPROFESSIONAL #200405-33

Skills

    Database Entry

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Timeline

Clerk,Shipping & Receiving in Logistics Warehouse
Semtech International Ag,Philippines
02.2006 - 04.2023
Manuel L.Quezon University
Bachelor of Science from Information Technology
04.2001
Rowena Dela CruzClerk