ROWELA SAXENA
Dynamic professional with extensive experience in risk analysis and team leadership. Skilled in data-driven decision-making and regulatory compliance, with a track record of improving operational efficiency and fostering team collaboration to achieve measurable outcomes.
Risk management professional with deep expertise in identifying, evaluating, and mitigating financial and operational risks. Adept at leveraging analytical skills, quantitative methods, and industry knowledge to drive strategic decision-making. Strong focus on team collaboration and delivering results, adaptable to changing needs. Known for reliability, critical thinking, and effective communication.
Results-driven Risk Analyst with expertise in operational risk assessment and data interpretation. Proven ability to enhance compliance and support strategic decision-making through collaborative teamwork and insightful risk reports.
Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Work History
Risk Analyst
2 Years 3 Months- Analyzed risk data to identify trends and recommend mitigation strategies.
- Collaborated with cross-functional teams to enhance compliance with regulatory requirements.
- Developed risk assessment reports to communicate findings and support decision-making processes.
- Monitored and evaluated operational risks, providing insights for process improvements.
- Assisted in training team members on best practices for risk identification and management.
- Implemented new methodologies for assessing financial impacts of identified risks.
- Investigated allegations to check validity and recommend actions to minimize risk.
Retail Store Manager
9 Years- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed training programs to enhance staff skills and improve service delivery.
- Implemented inventory management strategies to reduce stock discrepancies and losses.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Executed promotional campaigns to drive traffic and increase revenue during peak seasons.
- Fostered a collaborative team environment, mentoring staff for career development and growth.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Department Manager
5 Years 8 Months- Led cross-functional teams to enhance operational efficiency and streamline departmental processes.
- Developed and implemented training programs to improve staff performance and retention rates.
- Analyzed departmental KPIs to identify trends, drive improvements, and support strategic decision-making.
- Coordinated resource allocation and budget management to ensure optimal operations across departments.
- Mentored junior managers, providing guidance on leadership best practices and operational excellence.
- Established clear communication channels within teams, enhancing collaboration and project outcomes.
- Fostered a culture of continuous improvement by facilitating regular feedback sessions and process reviews.
Education
Bachelor of Science - in Psychology
Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 32 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 50 the development of Season Sales.
- Documented and resolved profit and loss which led to stock loss prevention plan achieved.
Certification
- CRMA - Certified Risk Management Assurance
- Grow with Us Program Retail Operation Level 2, Alshaya Group- January 2016- Dec 2016
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Timeline
Risk Analyst
Retail Store Manager
Department Manager
STI West Negros University
reading books, painting,
During spare time love reading articles on romance, current events and social ventures just like painting who make my mood so calm and relieve with the textures of arts its create a beautiful and vibrant realization of creation of arts.