Rowel Chavez
Manila,Philippines
Summary
Detail-oriented professional with a Bachelor of Business Administration in Marketing Management and 6 years in the dental industry. Experienced in customer service, client assistance, inventory handling, and merchandising. Currently enhancing hospitality skills through TESDA NC II training in Food and Beverage Services. Seeking Waiter position at Cavo Maris Hotel to leverage customer service expertise and contribute to exceptional guest experiences.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Merchandiser
Nextrade Philippines
Taguig, Philippines
08.2026 - Current
- Answered customers' questions about products, prices and availability to enhance customer satisfaction.
- Developed strong relationships with vendors to ensure timely delivery of merchandise.
- Identified and chosen merchandise to align with pricing, quality, and demand criteria.
- Coordinated with the store team to plan and execute promotional events, boosting sales.
- Addressed customer feedback regarding product range and availability, improving satisfaction.
Receiving Clerk
Isetann Suoermarket
Quiapo, Manila, Philippines
06.2026 - 07.2026
- Coordinated with suppliers to rectify discrepancies in shipments, including missing or damaged goods.
- Developed and maintained strong relationships with suppliers, enhancing communication and service quality.
- Maintained a clean and safe working environment in the receiving area, adhering to health and safety regulations.
- Prepared and organised warehouse space for new stock, optimising storage solutions for efficiency.
Dental Assistant
Navarra Dental Clinic
Kalibo, Aklan, Philippines
02.2019 - 04.2026
- Assisted dentist during treatment procedures, ensuring patient comfort and satisfaction.
- Prepared patients for dental procedures and treatment.
- Performed dental radiographs to deliver accurate imaging for treatment planning, adhering to safety protocols.
- Sterilised instruments and equipment following strict infection control protocols to promote safety.
- Maintained clean, sterile and positive environment to optimise patient comfort and safety.
- Stocked and prepared examination and treatment rooms, setting up required instruments, tools and equipment.
- Answered patient queries via telephone, providing appointment information and addressing concerns effectively.
Education
Food and beverage Services
Tesda NC II
Aklan01-2026
Bachelor of Business Administration - Bachelor of Business Administration
Aklan State University
Aklan01-2019
Skills
- Merchandising strategies
- Retail product knowledge
- Order management
- Inventory management
- Receiving operations
- Stockroom organisation
- Customer engagement
- Time management
- Attention to detail
- Ability to work under pressure
- Team collaboration
- Communication skills
- Workplace hygiene
Languages
English
Advanced
C1
Filipino
Proficient
C2
Timeline
Merchandiser
Nextrade Philippines
08.2026 - Current
Receiving Clerk
Isetann Suoermarket
06.2026 - 07.2026
Dental Assistant
Navarra Dental Clinic
02.2019 - 04.2026
Food and beverage Services
Tesda NC II
Bachelor of Business Administration - Bachelor of Business Administration
Aklan State University