Roville Nisorrada
Taguig City
Summary
Experienced Process Expert with a demonstrated history working in the logistics and supply chain industry particularly in Air and Ocean export operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Process Expert
Maersk Global Services Centre
03.2022 - Current
- Assigned in 4PL (fourth-party logistics) control tower for Indonesia, overseeing end-to-end process of shipment.
- Ensuring the completion of the the activities of respective third-party logistics and other stakeholders in origin and destination, meeting customer's requirements according to SLA.
- Assisted in creating To Be Process for different business entity.
- Focal for verification of export documents ensuring accuracy before sending to destination country.
- On February 2024, moved department and currently assigned to Malaysia Customer Service for Maersk Ocean, mainly communicating through e-mails with customers and internal partners.
- Maintained strong relationships with customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
- Conducted root cause analysis to identify issues and develop corrective actions for process optimization.
Booking Coordinator
Yusen Logistics Philippines, Inc.
03.2018 - 02.2022
- Perform cargo booking with airlines as per destination, required arrival and service level and barcode preparation of cargo.
- Ensuring the documentation compliance of all export cargo based on each airlines' regulations prior booking and departure.
- Giving timely shipment loading status with Customer Service and overseas agent.
- Preparing full cargo details to be sent to Customer Service, Dispatch/Fleet and warehouse.
- Filing and generating reports from CargoWise of all the shipment departed weekly.
CS-Cargo Agent
PAGSS Inc. Under D'Frada
02.2016 - 02.2018
- Assigned to Singapore Airlines Cargo Export Operations from acceptance of shipment according to booking, including DG cargo.
- Checking of export documents completion submitted by freight forwarders prior departure, monitoring x-ray and build-up of cargo, manifesting, preparing Deadload and Notoc
- Supervising the loading of cargo in aircraft. Minimal exposure on Import Operations: monitoring of unstuffing in ULD.
- Booking of cargo according to its requirements, compliance of rules and regulations and rates.
Education
Bachelor of Science - Customs Administration
Asian Institute of Maritime Studies
Pasay City03.2015
Skills
- Operational Excellence
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Trained in IATA DGR
Certification
- Licensed Customs Broker
Timeline
Process Expert
Maersk Global Services Centre
03.2022 - Current
Booking Coordinator
Yusen Logistics Philippines, Inc.
03.2018 - 02.2022
CS-Cargo Agent
PAGSS Inc. Under D'Frada
02.2016 - 02.2018
Bachelor of Science - Customs Administration
Asian Institute of Maritime Studies
Similar Profiles
Sathish Kumar PSathish Kumar P
Senior Specialist at Maersk Global Services CentreSenior Specialist at Maersk Global Services Centre
Neeraj SharmaNeeraj Sharma
Global Asset Optimization Manager at A.P.Moller Maersk (Maersk Global Service Centre Pvt. Ltd.)Global Asset Optimization Manager at A.P.Moller Maersk (Maersk Global Service Centre Pvt. Ltd.)
Perceval CombinidoPerceval Combinido
Finance Analyst at Maersk Global Service CentreFinance Analyst at Maersk Global Service Centre