Roven John Jumamoy
Tagum City
Summary
Results-driven professional with a proven ability to execute tasks efficiently and meet tight deadlines. Possesses strong analytical and problem-solving skills, coupled with excellent attention to detail. Quick adaptability to new tools and methodologies. Exceptional interpersonal and communication skills, fostering collaboration within teams and enhancing overall productivity.
Overview
8
8
years of professional experience
Work History
Head Cashier
Angel's Pizza
01.2024 - Current
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Appointment Setter
Nadela Business Center, Inc. (Siblings Solution)
01.2020 - 01.2022
- Scheduling and Rescheduling Appointments of new and old patients
- Checking of Doctor's Credentials in every office
- Set appointments with salespeople and potential customers.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
Financial Advisor
Manulife
01.2018 - 01.2022
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Answering client questions about financial plans and strategies and giving financial advice
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
Record Retrieval Specialist
YoCierge
01.2017 - 01.2018
- Retrieving medical and other records for YoCierge clients from our home office
- We need to follow up on requests until completion and use our best judgments and guidance to proceed with the next step
- Collaborated with team members to ensure timely completion of projects and optimal workflow management.
- Managed complex legal requests for record retrieval while maintaining compliance with relevant legislation and industry guidelines.
Education
Bachelor of Elementary Education -
Legacy College of Compostela
Compostela, Davao De Oro06.2018
Skills
- Exceptional Analytical Skills
- Result-Driven
- Effective Communication
- Adaptability
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Team leadership
- Punctuality
Degree
Degree Holder
Timeline
Head Cashier
Angel's Pizza
01.2024 - Current
Appointment Setter
Nadela Business Center, Inc. (Siblings Solution)
01.2020 - 01.2022
Financial Advisor
Manulife
01.2018 - 01.2022
Record Retrieval Specialist
YoCierge
01.2017 - 01.2018
Bachelor of Elementary Education -
Legacy College of Compostela
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