Summary
Overview
Work History
Education
Skills
Websites
Software
Certification
Timeline
Generic
Rotsen Jean Belar

Rotsen Jean Belar

Medical Virtual Assistant - Transcriptionist
Butuan City

Summary

Efficient Medical Administrative Assistant with expertise in medical transcription, data entry, electronic record management and other administrative tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction, ready to bring a decade of relevant work experience to your team.



Overview

16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

MEDICAL ADMINISTRATIVE ASSISTANT

Satori Health
03.2018 - Current
  • Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Maintained and updated patient records for accurate, current medical histories.
  • Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
  • Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Documented patient medical histories, vitals and test results in electronic health records system.


ADMINISTRATIVE ASSISTANT

Upwork.com
01.2021 - Current
  • Formulates assignments in accordance with the client's prescribed specifications.
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Optimized existing spreadsheets for better tracking and analysis of entered data.
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.

TRANSCRIPTIONIST

Rev
02.2021 - Current
  • Transcribers recorded meetings, lectures, etc., into written form.
  • Demonstrated versatility in handling diverse subject matter areas including legal, medical, technical, and business-related content.
  • Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
  • Enhanced transcription accuracy by diligently proofreading and editing final documents.
  • Increased client satisfaction by providing timely and accurate transcriptions for various industries.

LEGAL TRANSCRIBER

Freelance
01.2019 - 01.2021
  • Listens and transcribes recorded proceedings and depositions.
  • Increased efficiency in document review processes by producing clear and concise transcripts of audio recordings for attorney analysis.
  • Provided exceptional client service by responding promptly to inquiries regarding transcript status or content clarification requests.
  • Enhanced case accuracy by transcribing legal proceedings with a focus on detail and precision.
  • Maintained logs of incoming dictation projects and transcription records.

MEDICAL TRANSCRIPTIONIST

Prescribe Digital
01.2019 - 01.2020
  • Converts audio recordings made by physicians and other healthcare professionals into written reports
  • Interprets and transcribes dictated information, performs editing on drafts, and submits completed transcripts for approval by the physicians.
  • Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
  • Provided exceptional service to healthcare providers by promptly addressing inquiries and resolving issues related to transcribed reports.
  • Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.

MEDICAL TRANSCRIPTIONIST

Bizcon Transcription Services
08.2018 - 05.2019
  • Transcribers recorded dictations by the health practitioners.
  • Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
  • Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
  • Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
  • Increased efficiency through mastery of transcription software tools, optimizing their use for maximum productivity.

MEDICAL TRANSCRIPTIONIST

Reliance Transcriptions, Inc.
10.2013 - 12.2018
  • Accurately transcribe physicians' dictations within an 8-hour period.
  • Improved turnaround time for report generation by efficiently managing transcription tasks.
  • Served as a reliable resource for new team members, offering guidance on best practices in medical transcription processes.
  • Actively participated in ongoing training sessions and seminars, honing skills while staying informed about current best practices within the field of Medical Transcriptionist professionals.
  • Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
  • Assisted in streamlining the transcription process by suggesting improvements to the workflow and technology used.
  • Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.

LAYOUT ARTIST

Rinografix Printshop Enterprise
10.2012 - 10.2013
  • Create visually appealing designs and layouts for print media.
  • Expanded company clientele by showcasing a diverse portfolio of creative work during pitches and presentations to potential clients.
  • Elevated client satisfaction by delivering aesthetically pleasing and functional designs within tight deadlines.
  • Developed customized templates for clients, ensuring brand consistency across various media platforms.
  • Supported marketing initiatives with creative layouts for promotional materials, driving engagement and conversions.
  • Improved existing design assets by refining typography choices, color schemes, and visual hierarchy for enhanced readability and aesthetics.
  • Provided constructive feedback to peers during internal reviews, fostering an environment of continuous improvement within the design team.
  • Increased overall project quality by conducting thorough pre-press checks and addressing potential issues before print production.
  • Enhanced visual designs by implementing innovative layout techniques and artistic elements.
  • Edited and enhanced existing artwork and graphics.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Created logos, illustrations and typography for various organizations.
  • Applied color theory and composition techniques to construct appealing designs.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Implemented feedback and suggestions from clients to improve designs.

TECHNICAL SUPPORT SPECIALIST

Teletech Cebu 3
06.2011 - 12.2011
  • Provided help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
  • Developed comprehensive knowledge of company''s products and services to provide accurate solutions to client inquiries.
  • Delivered customized solutions tailored to clients'' unique needs using advanced problem-solving techniques.
  • Managed high-volume ticket queues while maintaining exceptional levels of customer service and satisfaction.
  • Enhanced team productivity by streamlining troubleshooting processes for faster issue resolution.
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
  • Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
  • Collaborated with cross-functional teams for complex problem-solving, leading to improved operational efficiency.
  • Achieved high first-call resolution rates through diligent troubleshooting efforts and comprehensive product understanding.
  • Documented all client interactions thoroughly in the incident management system, allowing for efficient tracking of recurring issues and trends.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

TECHNICAL SUPPORT SPECIALIST

Qualfon Philippines
09.2010 - 05.2011
  • Handled calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services.
  • Researched product and issue resolution tactics to address customer concerns.
  • Configured hardware and granted system permissions to new employees.
  • Translated complex technical issues into digestible language for non-technical users.
  • Used ticketing systems to manage and process support actions and requests.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

ENUMERATOR - PROJECT BASED

Department Of Social Welfare And Development
01.2008 - 06.2008
  • Conducted visits and surveys to residents of the five municipalities of Agusan del Norte, Caraga Region, to compile data for demographic and economic profile of the citizens needed for the 4 Ps project of DSWD.
  • Clarified complex survey questions for respondents when needed, ensuring clear understanding before proceeding with data collection efforts.
  • Performed quality control checks on entered data to ensure its consistency and reliability for analysis purposes.
  • Increased efficiency in data entry by accurately inputting collected information into the designated database system.
  • Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
  • . Fostered professional relationships with local community leaders and organizations to facilitate access to targeted populations for enumeration purposes.
  • Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
  • Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
  • Adapted quickly to changing project requirements or field conditions, demonstrating flexibility and resilience throughout the enumeration process.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Conducted interviews with participants to assess eligibility.
  • Obtained updated contact information from all subjects and verified data for accuracy.

Education

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT -

SAINT JOSEPH INSTITUTE OF TECHNOLOGY
12.2021 - 05.2022

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT - undefined

FATHER SATURNINO URIOS UNIVERSITY
06.2015 - 05.2016

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - undefined

FATHER SATURNINO URIOS UNIVERSITY
06.2006 - 05.2009

Skills

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Software

MS Office

Google Workspace

Accuro EMR

Alberta Netcare EHR

InputHealth EMR

Comrad RIS

Karisma RIS

ExpressScribe

MYOB

Trello

Medent EMR/EHR

Slack

Skype

Dropbox

Certification

HIPAA Certification

Timeline

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT -

SAINT JOSEPH INSTITUTE OF TECHNOLOGY
12.2021 - 05.2022

TRANSCRIPTIONIST

Rev
02.2021 - Current

ADMINISTRATIVE ASSISTANT

Upwork.com
01.2021 - Current

LEGAL TRANSCRIBER

Freelance
01.2019 - 01.2021

MEDICAL TRANSCRIPTIONIST

Prescribe Digital
01.2019 - 01.2020

MEDICAL TRANSCRIPTIONIST

Bizcon Transcription Services
08.2018 - 05.2019

MEDICAL ADMINISTRATIVE ASSISTANT

Satori Health
03.2018 - Current

TESDA NC II Medical Transcription

01-2016

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT - undefined

FATHER SATURNINO URIOS UNIVERSITY
06.2015 - 05.2016

HIPAA Certification

10-2013

MEDICAL TRANSCRIPTIONIST

Reliance Transcriptions, Inc.
10.2013 - 12.2018

LAYOUT ARTIST

Rinografix Printshop Enterprise
10.2012 - 10.2013

TECHNICAL SUPPORT SPECIALIST

Teletech Cebu 3
06.2011 - 12.2011

TECHNICAL SUPPORT SPECIALIST

Qualfon Philippines
09.2010 - 05.2011

ENUMERATOR - PROJECT BASED

Department Of Social Welfare And Development
01.2008 - 06.2008

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - undefined

FATHER SATURNINO URIOS UNIVERSITY
06.2006 - 05.2009

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Rotsen Jean BelarMedical Virtual Assistant - Transcriptionist