MS Office
Rotsen Jean Belar
Medical Virtual Assistant - Transcriptionist
Butuan City
Summary
Efficient Medical Administrative Assistant with expertise in medical transcription, data entry, electronic record management and other administrative tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction, ready to bring a decade of relevant work experience to your team.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
MEDICAL ADMINISTRATIVE ASSISTANT
Satori Health
03.2018 - Current
- Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Maintained and updated patient records for accurate, current medical histories.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Documented patient medical histories, vitals and test results in electronic health records system.
ADMINISTRATIVE ASSISTANT
Upwork.com
01.2021 - Current
- Formulates assignments in accordance with the client's prescribed specifications.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
TRANSCRIPTIONIST
Rev
02.2021 - Current
- Transcribers recorded meetings, lectures, etc., into written form.
- Demonstrated versatility in handling diverse subject matter areas including legal, medical, technical, and business-related content.
- Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Increased client satisfaction by providing timely and accurate transcriptions for various industries.
LEGAL TRANSCRIBER
Freelance
01.2019 - 01.2021
- Listens and transcribes recorded proceedings and depositions.
- Increased efficiency in document review processes by producing clear and concise transcripts of audio recordings for attorney analysis.
- Provided exceptional client service by responding promptly to inquiries regarding transcript status or content clarification requests.
- Enhanced case accuracy by transcribing legal proceedings with a focus on detail and precision.
- Maintained logs of incoming dictation projects and transcription records.
MEDICAL TRANSCRIPTIONIST
Prescribe Digital
01.2019 - 01.2020
- Converts audio recordings made by physicians and other healthcare professionals into written reports
- Interprets and transcribes dictated information, performs editing on drafts, and submits completed transcripts for approval by the physicians.
- Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
- Provided exceptional service to healthcare providers by promptly addressing inquiries and resolving issues related to transcribed reports.
- Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
MEDICAL TRANSCRIPTIONIST
Bizcon Transcription Services
08.2018 - 05.2019
- Transcribers recorded dictations by the health practitioners.
- Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
- Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
- Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
- Increased efficiency through mastery of transcription software tools, optimizing their use for maximum productivity.
MEDICAL TRANSCRIPTIONIST
Reliance Transcriptions, Inc.
10.2013 - 12.2018
- Accurately transcribe physicians' dictations within an 8-hour period.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Served as a reliable resource for new team members, offering guidance on best practices in medical transcription processes.
- Actively participated in ongoing training sessions and seminars, honing skills while staying informed about current best practices within the field of Medical Transcriptionist professionals.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Assisted in streamlining the transcription process by suggesting improvements to the workflow and technology used.
- Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
LAYOUT ARTIST
Rinografix Printshop Enterprise
10.2012 - 10.2013
- Create visually appealing designs and layouts for print media.
- Expanded company clientele by showcasing a diverse portfolio of creative work during pitches and presentations to potential clients.
- Elevated client satisfaction by delivering aesthetically pleasing and functional designs within tight deadlines.
- Developed customized templates for clients, ensuring brand consistency across various media platforms.
- Supported marketing initiatives with creative layouts for promotional materials, driving engagement and conversions.
- Improved existing design assets by refining typography choices, color schemes, and visual hierarchy for enhanced readability and aesthetics.
- Provided constructive feedback to peers during internal reviews, fostering an environment of continuous improvement within the design team.
- Increased overall project quality by conducting thorough pre-press checks and addressing potential issues before print production.
- Enhanced visual designs by implementing innovative layout techniques and artistic elements.
- Edited and enhanced existing artwork and graphics.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Created logos, illustrations and typography for various organizations.
- Applied color theory and composition techniques to construct appealing designs.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Implemented feedback and suggestions from clients to improve designs.
TECHNICAL SUPPORT SPECIALIST
Teletech Cebu 3
06.2011 - 12.2011
- Provided help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
- Developed comprehensive knowledge of company''s products and services to provide accurate solutions to client inquiries.
- Delivered customized solutions tailored to clients'' unique needs using advanced problem-solving techniques.
- Managed high-volume ticket queues while maintaining exceptional levels of customer service and satisfaction.
- Enhanced team productivity by streamlining troubleshooting processes for faster issue resolution.
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
- Collaborated with cross-functional teams for complex problem-solving, leading to improved operational efficiency.
- Achieved high first-call resolution rates through diligent troubleshooting efforts and comprehensive product understanding.
- Documented all client interactions thoroughly in the incident management system, allowing for efficient tracking of recurring issues and trends.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
TECHNICAL SUPPORT SPECIALIST
Qualfon Philippines
09.2010 - 05.2011
- Handled calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services.
- Researched product and issue resolution tactics to address customer concerns.
- Configured hardware and granted system permissions to new employees.
- Translated complex technical issues into digestible language for non-technical users.
- Used ticketing systems to manage and process support actions and requests.
- Responded to customer inquiries and provided technical assistance over phone and in person.
ENUMERATOR - PROJECT BASED
Department Of Social Welfare And Development
01.2008 - 06.2008
- Conducted visits and surveys to residents of the five municipalities of Agusan del Norte, Caraga Region, to compile data for demographic and economic profile of the citizens needed for the 4 Ps project of DSWD.
- Clarified complex survey questions for respondents when needed, ensuring clear understanding before proceeding with data collection efforts.
- Performed quality control checks on entered data to ensure its consistency and reliability for analysis purposes.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
- . Fostered professional relationships with local community leaders and organizations to facilitate access to targeted populations for enumeration purposes.
- Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
- Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
- Adapted quickly to changing project requirements or field conditions, demonstrating flexibility and resilience throughout the enumeration process.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT -
SAINT JOSEPH INSTITUTE OF TECHNOLOGY
12.2021 - 05.2022
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT - undefined
FATHER SATURNINO URIOS UNIVERSITY
06.2015 - 05.2016
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - undefined
FATHER SATURNINO URIOS UNIVERSITY
06.2006 - 05.2009
Skills
Patient Demographics
Data Entry Efficiency
Medical Transcription Experience
HIPAA Compliance Knowledge
EMR Software
Understanding of medical terminology
Attention to Detail
Problem-Solving
Medical Office Management
Data entry experience
Critical thinking abilities
Software
Google Workspace
Accuro EMR
Alberta Netcare EHR
InputHealth EMR
Comrad RIS
Karisma RIS
ExpressScribe
MYOB
Trello
Medent EMR/EHR
Slack
Skype
Dropbox
Certification
HIPAA Certification
Timeline
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT -
SAINT JOSEPH INSTITUTE OF TECHNOLOGY
12.2021 - 05.2022
TRANSCRIPTIONIST
Rev
02.2021 - Current
ADMINISTRATIVE ASSISTANT
Upwork.com
01.2021 - Current
LEGAL TRANSCRIBER
Freelance
01.2019 - 01.2021
MEDICAL TRANSCRIPTIONIST
Prescribe Digital
01.2019 - 01.2020
MEDICAL TRANSCRIPTIONIST
Bizcon Transcription Services
08.2018 - 05.2019
MEDICAL ADMINISTRATIVE ASSISTANT
Satori Health
03.2018 - Current
TESDA NC II Medical Transcription
01-2016
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT - undefined
FATHER SATURNINO URIOS UNIVERSITY
06.2015 - 05.2016
HIPAA Certification
10-2013
MEDICAL TRANSCRIPTIONIST
Reliance Transcriptions, Inc.
10.2013 - 12.2018
LAYOUT ARTIST
Rinografix Printshop Enterprise
10.2012 - 10.2013
TECHNICAL SUPPORT SPECIALIST
Teletech Cebu 3
06.2011 - 12.2011
TECHNICAL SUPPORT SPECIALIST
Qualfon Philippines
09.2010 - 05.2011
ENUMERATOR - PROJECT BASED
Department Of Social Welfare And Development
01.2008 - 06.2008
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - undefined
FATHER SATURNINO URIOS UNIVERSITY
06.2006 - 05.2009