Roswell Kent Tamargo
Binalbagan, Province Of Negros Occidental
Summary
Dynamic and results-oriented professional with a proven track record at Savoy Hotel, where I enhanced guest satisfaction and achieved time management goals. Skilled in multitasking, organization, and computer proficiency, I excel in teamwork and creative problem-solving, ensuring exceptional guest experiences and supporting efficient operations.
Overview
1
1
year of professional experience
Work History
Intern
Savoy Hotel
02.2024 - 05.2024
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Supported smooth restaurant operations by promptly addressing guest inquiries and concerns.
- Delivered exceptional guest experiences by anticipating needs and attending to special requests.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Arranged tables and chairs for special occasions and events.
- Assisted wait staff with timely food delivery and guest requests.
Intern
2Go
01.2023 - 01.2023
- Supported staff members in their daily tasks in the F&B section.
- Gained valuable experience working in the kitchen and Front Office accommodating guests.
Education
Bachelor of Science - Hospitality Management
Fellowship Baptist College
06-2024
High School Diploma -
Binalbagan Catholic College
03-2020
Skills
- Teamwork and collaboration
- Quick learner
- Creative and resourceful
- Problem-solving
- Computer skills
- Multitasking and organization
- Attention to detail
Languages
English
Upper intermediate (B2)
Filipino
Advanced (C1)
Character Reference
- Dr. Hannie Eve B. Garces
Dean, College of Business & Accountancy
Fellowship Baptist College
+639155173679
- Myla E. Buenavista
Senior Customer Associate/Acting BSO
LandBank of the Philippines
Timeline
Intern
Savoy Hotel
02.2024 - 05.2024
Intern
2Go
01.2023 - 01.2023
Bachelor of Science - Hospitality Management
Fellowship Baptist College
High School Diploma -
Binalbagan Catholic College
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