Rosewhel De Angel-Tan
Website Builder & QA Team Lead
Tagaytay City
Summary
I am aggressive, energetic, and enthusiastic. A well-organized person and self-motivated. Analytical and versatile thinker; effective in developing and carrying out new ideas. I am highly inquisitive, curious, creative, and resourceful. I am drawn and driven at the same time in work, especially in my line of work. Able to learn and comprehend new systems and methods quickly. Get along well with all kinds of people. I can work well independently and as a member of a team. I can multi-task.
Overview
19
19
years of professional experience
Work History
Website & QA Team Lead
Housecall Pro
3 2024 - Current
- Leading two teams Website Team and QA Team
- Lead the website team, ensuring effective coordination and communication
- Mentor and guide team members, fostering a collaborative and productive work environment
- Set clear goals and expectations, and ensure the team meets deadlines and quality standards
- Oversee the quality assurance processes for website projects
- Implement best practices and continuous improvement strategies for website quality
- Manage the task queue and assign tasks based on team members’ strengths and availability
- Prioritize tasks to ensure critical issues are addressed promptly
- Facilitate regular team meetings to discuss progress, challenges, and solutions
- Create and maintain documentation for processes, guidelines, and project details
- Prepare and present monthly calibration decks to track performance and quality metrics
- Encourage team members to share ideas for improving the quality and efficiency of website projects
- Oversee SEO Optimization.
Website Quality Assurance
Housecall Pro
02.2024 - 03.2024
- Oversee and manage the QA task queue efficiently
- Conduct thorough testing of websites to ensure they meet quality standards.
Website Marketing Specialist
Housecall Pro
06.2023 - 02.2024
- Build and design websites for clients
- SEO Optimization.
Virtual Assistant
K-Sale
05.2023 - 07.2023
- Processes orders from clients online customer, manages shipments
Email Marketing Specialist (Newsletter)
C2H
05.2022 - 03.2023
- Create Landing Pages and Email template using HTML/CSS, SEO Optimization, creating content asset, doing ad hoc tasks using google sheet, Data Analysis, Process marketing data.
- Managing Social Media platforms, creating icons, thumbnails, catalogs, posters and edit photos and videos.
- Develop and execute targeted outreach campaigns via email, phone calls, social media, and other channels.
- Lead generation adhoc - Maintain and update a database of leads, ensuring accuracy and completeness.
- Track and analyze lead generation metrics, such as conversion rates, response rates, and ROI.
Front-End Web Developer
AGENT INFINITY INC.
02.2019 - 05.2022
- Develop and implement responsive and visually appealing user interfaces using HTML, CSS, and JavaScript. Ensure cross-browser compatibility and optimize web pages for performance.
- Work closely with designers to translate design mockups and wireframes into functional web pages.
- Collaborate with back-end developers to integrate front-end components with server-side logic.
- Managing Social Media platforms, creating icons, thumbnails, catalogs, posters and edit photos and videos.
Subject Matter Expert: Product Specialist
MEDTRONIC PHILIPPINES
08.2016 - 02.2019
- Train and support patients, Health Care Practitioners, and stakeholders from Australia, America and APAC supporting Insulin Pump users
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Master CareLink App teaches colleagues how to troubleshoot it and read it
- ECats Lead processor
- Managed SharePoint CRM and Salesforce as well as Google sheet functions and designs
SME Product Specialist
ACCENTURE INC.
08.2013 - 7 2016
- Continually expanded knowledge of product line.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Collaborated with cross-functional teams to streamline product development processes.
Junior Programmer
UNIVERSITY OF ASIA AND THE PACIFIC
09.2007 - 06.2013
- Academic Calendar System (System design, Coded using VB6.0, SQL2000) Help desk System (System design, Interface design, Coded using VB6.0, SQL2000) Library Time Monitoring System (Coded using VB6.0, SQL2000) Student Library Due System (System design, Interface design coded using ASP.net 4.0, SQL2000) Clinic Information System (Coded using ASP.net 4.0, SQL2000) Grades Online (Interface Design using PhotoshopCS5 Illustrator) Admission to Graduation System (Website Template Interface Design using PhotoshopCS5 CSS3 HTML5 JQuery SQL2008) Room Assignment System (System design, Interface Design, Coded using PhotoshopCS5 CSS3 HTML5 JQuery SQL2008) Subject Rate System (System design, Interface Design, Coded using PhotoshopCS5 CSS3 HTML5 JQuery SQL2008) Website that I partly developed/designed (together with the my colleagues): http://uapnet.uap.asia/ http://enlistment.uap.asia/ http://library.uap.asia/
Customer Service Representative
ACCESS WORLDWIDE PHIL INC.
12.2005 - 09.2007
- Website password reset Website guide Email support
Education
Bachelor of Science in Computer Science & Information Technology -
St. Paul University Manila
Skills
Test case design
Functional Testing
Regression Testing
Mobile Testing
Cross-browser testing
Quality Management Systems
Documentation Control
Quality Process Audits
CRM Management
Document Preparation
Video Editing
Database Maintenance
Graphic Design
Spreadsheet Management
Travel Planning
Travel Arrangements
Online Marketing
Customer Service
Microsoft Office
Teamwork and Collaboration
Critical Thinking
Social media knowledge
Schedule Management
Editing and proofreading
Presentation Design
Training
- CSS3 and HTML5 Advance, Philippine Center for Creative Imaging, 04/2013
- Analytics Basics, Accenture Classroom Training, 04/2015
- Operational Excellence Basics, Accenture Classroom Training, 06/2015
- 16hr TESOL Course, Tsuchiura Shi Ibaraki Ken Japan, 02/2021
Timeline
Website Quality Assurance
Housecall Pro
02.2024 - 03.2024
Website Marketing Specialist
Housecall Pro
06.2023 - 02.2024
Virtual Assistant
K-Sale
05.2023 - 07.2023
Email Marketing Specialist (Newsletter)
C2H
05.2022 - 03.2023
Front-End Web Developer
AGENT INFINITY INC.
02.2019 - 05.2022
Subject Matter Expert: Product Specialist
MEDTRONIC PHILIPPINES
08.2016 - 02.2019
SME Product Specialist
ACCENTURE INC.
08.2013 - 7 2016
Junior Programmer
UNIVERSITY OF ASIA AND THE PACIFIC
09.2007 - 06.2013
Customer Service Representative
ACCESS WORLDWIDE PHIL INC.
12.2005 - 09.2007
Website & QA Team Lead
Housecall Pro
3 2024 - Current
Bachelor of Science in Computer Science & Information Technology -
St. Paul University Manila