Rosemarie Lopez
Computer Secretarial
Mabinay
Summary
Dynamic Licensed Insurance Agent with proven expertise at Manulife Insurance, adept at leveraging insurance sales knowledge and client relationship management to drive customer satisfaction. Skilled in negotiating optimal coverage options, I consistently enhance client experiences while achieving sales goals. Committed to ongoing education and delivering tailored solutions for diverse client needs.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Manulife Insurance
10.2025 - Current
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Provided coverage option information to assist clients in protecting assets.
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Customer Service Officer
Mciagroup Inc.
03.2016 - 11.2018
- Assisted call-in customers with questions and updates of thier plan.
- Helped plenty volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
COMPUTER SECRETARIAL AND OFFICE TECH -
05.2001 -
Skills
Insurance sales expertise
Marketing techniques
Negotiation techniques
Client relationship management
Client service
Goal oriented approach
Timeline
Licensed Insurance Agent - Manulife Insurance
10.2025 - Current
Customer Service Officer - Mciagroup Inc.
03.2016 - 11.2018
ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY(ACSAT) - COMPUTER SECRETARIAL AND OFFICE TECH,
05.2001 -