Rosemarie Juaneza

• Manage payment processing and update balance sheet accounts for transferred transactions.

• Ensure accurate reconciliation and reporting of fund transfers from transit accounts to third-party accounts.

• Maintain and update Excel files, documentation, and transaction reports.

• Enforce compliance with Standard Operating Procedures for all payment operations.

• Responsible in updating all balance sheet accounts based on

the transaction transferred

• Responsible in transferring funds for excess balance from transit

accounts to third-party.

• Ensure accurate reporting and responsible in updating all

necessary excel files and documentation associated with the

transactions received

• Ensure that Standard Operating Procedures are strictly followed in terms of payment processing.

• Processed payment transactions within agreed service level timeframes.
• Conducted bank-to-merchant reconciliation and variance analysis.
• Prepared management reports with detailed financial analysis.

• Handled accurate and timely processing of deposits, withdrawals, payments, and foreign currency transactions.
• Performed daily reconciliation to ensure a balanced cash registry.
• Delivered customer service aligned with bank standards.

• Acted as brand ambassador, strengthening client relationships.
• Provided excellent customer service to ensure client satisfaction and retention.

• Assisted in administrative and operational support functions.