Hi, I’m
Rosemarie Del Valle
Accountant
Tanauan City
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
18
years of professional experience
22
years of post-secondary education
Work History
L.I.F.E. Ministries Inc. - LuzonTanauan City
Accounting Bookkeeper
01.2012 - Current
Job overview
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained and processed invoices, deposits, and money logs.
- Reported financial data and updated financial records in ledgers and journals.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Reviewed and processed client electronic payments and check deposits.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed payroll for employees and maintained detailed records of procedures.
- Analyzed financial data to assist in budget creation and forecasting.
- Reconciled and corrected issues with financial records.
Social Security SystemLipa City
Member Service Representative
11.2009 - 01.2021
Job overview
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Maintained and managed customer files and databases.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Verified customer identification and documentation for compliant transactions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
SSS Retirees Service CorpSan Pablo City
Clerk
07.2007 - 10.2009
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
Bigmate Phils. Inc.Sto. Tomas City
Finance Staff
02.2007 - 05.2007
Job overview
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Coordinated accounts payable functions and improved workflow for 3 staff members.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using Quickbooks.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Safelane IndustrialTanauan City
Administrative Assistant
07.2005 - 08.2006
Job overview
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Polytechnic University of The PhilippinesSto. Tomas, Batangas, Philippines
MBA from Master in Public Administration
06.1998 - 05.2011
Tanauan InstituteTanauan City, Batangas, Philippines
Bachelor of Science from Accountancy
06.1998 - 04.2005
Polytechnic University of The PhilippinesSto. Tomas, Batangas, Philippines
Bachelor of Science from Accountancy
06.1996 - 04.1998
Skills
MS Office expert
Timeline
Accounting Bookkeeper
L.I.F.E. Ministries Inc. - Luzon
01.2012 - Current
Member Service Representative
Social Security System
11.2009 - 01.2021
Clerk
SSS Retirees Service Corp
07.2007 - 10.2009
Finance Staff
Bigmate Phils. Inc.
02.2007 - 05.2007
Administrative Assistant
Safelane Industrial
07.2005 - 08.2006
Polytechnic University of The Philippines
MBA from Master in Public Administration
06.1998 - 05.2011
Tanauan Institute
Bachelor of Science from Accountancy
06.1998 - 04.2005
Polytechnic University of The Philippines
Bachelor of Science from Accountancy
06.1996 - 04.1998
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