Rosemarie Bonilla
Brooklyn
Summary
Organized and reliable administrative professional with 8 years experience in administrative skills settings. Collaborative hard working team player and motivated, with a drive for excellence and seeking to take next career step within a highly respected healthcare organization dedicated to providing positive patient care and delivering outstanding customer service for patient care.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
NewYork-Presbyterian Brooklyn Methodist Hospital
03.2017 - Current
- Handle Remote Monitoring Dept for 4 physicians, 4 companies (Medtronic, Biotronik, Boston Scientific and St. Judes /Abbott Merlin)
- Enroll new patients in company website/ Educate patients with knowledge of what Remote monitoring consist of
- Schedule patients for transmission date in company website
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Billing for ICD-9 and CPT coding for PPM, ICD, HF and ILR (loop recorder)
- Answer telephone calls -assisting patients with questions regarding their implant device, confirm connection and or any home monitoring questions they may have
- Call disconnected patients who need assistance in troubleshooting home monitor
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Register / add new and existing patients on physician schedule in Epic EMR system
- Upload patients Remote monitoring tracings into patient chart
- Distribute disconnected home monitoring letter for disconnected patients who are unreachable upload letter in Epic EMR system
- Create daily outline of work flow for each day
- Check emails daily and reply to emails and office correspondence
- Check eligibility and Obtain referrals only for insurance that require
- Create and send physicians and Physician Assistant excel spread sheet on a monthly basis
Administrative Assistant
DownTown Medical Services
05.2015 - 03.2017
- Greet clients, visitors and guest as they enter into the office
- Register new patients
- Obtained patient information for registration and insurance filing
- Schedule, reschedule and cancel appointments using EMR system
- Answer heavy telephone calls with multi line
- Posted payments in the system
- Assisted with check in and out patients /create referrals
- Check insurance eligibility
- Obtain prior authorization for Echo, MRI/MRA, CTA
- Sort and distribute incoming mail
- Keep work area clean and tidy on constant basis
- Respond to email and office correspondence
- Respected patient rights to privacy and confidentiality
Education
Undergraduate - Nursing Major
Medgar Evers College
Brooklyn, NYSkills
- Hands-on Billing ICD-10 coding and CPT coding, obtaining referrals, medical records, insurance verification
- Software application: Internet Explorer, Excel, MS Word and Outlook
- Excellent people skills with ability to relate to patients of various cultures and languages
- Letter preparation
- Bilingual (Spanish-conversation)
Additional Information
References furnished upon request
Timeline
Administrative Assistant
NewYork-Presbyterian Brooklyn Methodist Hospital
03.2017 - Current
Administrative Assistant
DownTown Medical Services
05.2015 - 03.2017
Undergraduate - Nursing Major
Medgar Evers College
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