ROSELYN STEVENS
Davao City
Summary
Experienced with managing comprehensive admissions processes and effectively guiding prospective students. Utilizes strategic planning and assessment skills to enhance recruitment efforts and meet institutional goals. Track record of fostering relationships and delivering clear communication to support student success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
IELTS AND ESL Trainer
Philippine College of Technology
Davao City, Province Of Davao Del Sur, Philippines (Remote)
01.2026 - Current
- Assessed learner needs and tailored instructional materials for diverse learning styles.
- Developed and delivered training programs enhancing student engagement and learning outcomes.
- Evaluated training effectiveness through feedback, leading to continuous improvement of programs.
- Implemented innovative teaching strategies, fostering a collaborative classroom environment.
Admissions Officer
Expert Education and Visa Services
Davao City, Province Of Davao Del Sur, Philippines (Remote)
04.2025 - 02.2026
- Evaluated and processed applications for admissions, ensuring compliance with institutional policies.
- Conducted outreach initiatives to promote educational programs and increase applicant interest.
- Advised prospective students on course selection, admission requirements, and financial aid options.
- Collaborated with faculty to develop recruitment strategies tailored to diverse student populations.
Branch Manager
Universal Immigration Services Inc.
Davao City
04.2020 - 02.2025
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maximised branch revenue by optimising operations.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Kept organisation in compliance with regulations and internal requirements.
ESL Tutor
English Academy
Davao City
01.2017 - 01.2019
- Encouraged students to persevere with difficult tasks to prepare for later learning.
- Individualized instruction and tutoring to match student knowledge and skills.
- Trained adult learners in classes, workshops, and via remote learning programs.
- Directed students in completing assignments and projects related to subject material.
- Tutored students in one-to-one and small group sessions to progress learning.
Administrator/Instructor
R & MS IELTS REVIEW CENTER
Digos City
01.2017 - 01.2018
- Managed client communications by answering phones and corresponding through email.
- Served as the main point of contact for outside vendors, connecting with relevant personnel or departments.
- Managed client correspondence, order tracking, and data communications.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
Administrator/Owner
R & MS IELTS REVIEW CENTER
Davao City
01.2008 - 01.2016
- Oversaw day-to-day office operations such as organizing correspondence, managing incoming calls, and creating business records.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Scheduled appointments and maintained a master calendar.
- Set up new files and assigned tracking numbers.
Education
Certificate of Higher Education - Associate Hotel and Restaurant Management
Philippine Women of Davao
Davao04-1990
Bachelor of Science - Secondary Education
Philippine College of Tecnology
Davao City, Province Of Davao Del Sur, Philippines04-2014
Skills
- Staff performance evaluations
- Decision-making
- Task prioritization
- Goal setting
- Staff supervision
- Career counseling
- Admissions management
- Attention to detail
- Multitasking
- Teamwork and collaboration
Timeline
IELTS AND ESL Trainer
Philippine College of Technology
01.2026 - Current
Admissions Officer
Expert Education and Visa Services
04.2025 - 02.2026
Branch Manager
Universal Immigration Services Inc.
04.2020 - 02.2025
ESL Tutor
English Academy
01.2017 - 01.2019
Administrator/Instructor
R & MS IELTS REVIEW CENTER
01.2017 - 01.2018
Administrator/Owner
R & MS IELTS REVIEW CENTER
01.2008 - 01.2016
Certificate of Higher Education - Associate Hotel and Restaurant Management
Philippine Women of Davao
Bachelor of Science - Secondary Education
Philippine College of Tecnology