ROSELYN LEONCITO
NURSE
PLARIDEL MISAMIS OCCIDENTAL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
NURSE
TAN HO MEDICAL CLINIC
PLARIDEL MISAMIS OCCIDENTAL
12.2022 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed routine wound care and dressing changes on schedule.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Customer Service Representative
FUNCITY LANDMARK GROUP OF COMPANY CENTURY MALL,FUJAIRAH UAE
FUJAIRAH
12.2013 - 01.2016
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
Casino Dealer
RESORTS WORLD MANILA
PASAY CITY
01.2013 - 08.2013
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Exchanged legal currency for gambling chips and coin money.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Customer Service Representative
MAXICARE CORPORATION
MAKATI CITY
08.2012 - 11.2012
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
BACHELOR OF SCIENCE IN NURSING - Nursing
OUR LADY OF FATIMA UNIVERSITY
MARULAS ST. VALENZUELA CITY PHILIPPINES 06.2008 - 03.2012
Skills
Patient care planning
undefinedCertification
PRIMARY CARE WORKER'S ONLINE ORIENTATION
Timeline
NURSE
TAN HO MEDICAL CLINIC
12.2022 - Current
PRIMARY CARE WORKER'S ONLINE ORIENTATION
12-2022
Customer Service Representative
FUNCITY LANDMARK GROUP OF COMPANY CENTURY MALL,FUJAIRAH UAE
12.2013 - 01.2016
Casino Dealer
RESORTS WORLD MANILA
01.2013 - 08.2013
Customer Service Representative
MAXICARE CORPORATION
08.2012 - 11.2012
BACHELOR OF SCIENCE IN NURSING - Nursing
OUR LADY OF FATIMA UNIVERSITY
06.2008 - 03.2012
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