ROSELLE QUILLOY
Licensed Professional Teacher
63 Batangan St Brgy Pinagdanlayan Dolores Quezon
Summary
Hardworking and dedicated Marketing Assistant with more than 5 years of experience in banking and 3 years of experience in food service setting. Skilled in performing safe food handling processes, customer service and sales transaction in fast paced environment. Experienced on providing high quality work , focus on customer satisfaction and team productivity.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Marketing Assistant
BDO UNIBANK INC
8 2018 - Current
- Process customer cash deposits and withdrawals, transfers, bills and credit card payments, money orders and other related banking transactions
- Obtain and process information required for provision of services, such as opening accounts and saving plans and purchasing bonds
- Sell foreign currency and money orders
- Answer inquiries and resolve problems or discrepancies concerning customer's accounts
- Inform customers of available banking products and services to address their needs.
Fast Food Crew Member
GOLDEN ARCHES DEVELOPMENT CORPORATION
03.2015 - 07.2018
- Maintained excellent customer satisfaction by providing friendly, attentive and polite service
- Took customer orders quickly and accurately, reducing customer wait times
- Assisted kitchen staff in preparing food during peak trading periods
- Kept restaurant clean and hygienic by clearing tables, mopping floors and clearing bins
- Managed order taking, processing payments and order packing for drive-through orders.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Secondary Education
Asian Institute of Technology And Education
Tiaong, Quezon 06.2014 - 04.2018
Skills
Excellent customer service
Cash register operating
Deadline-driven
Drive through management
Food safety
Fast-paced counter service
Flexible and Adaptable
Certification
Licensed Professional Teacher
Accomplishments
Awarded as Crew of the Year 2018
Timeline
Fast Food Crew Member
GOLDEN ARCHES DEVELOPMENT CORPORATION
03.2015 - 07.2018
Bachelor of Science - Secondary Education
Asian Institute of Technology And Education
06.2014 - 04.2018
Marketing Assistant
BDO UNIBANK INC
8 2018 - Current
Licensed Professional Teacher
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