Hi, I’m
Roselda Romero
Customer Service Professional
Baliuag
Summary
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Overview
29
years of professional experience
Work History
Manulife
Customer Service Professional
10.2016 - Current
VXI Global Solutions Inc.
Customer Service Representative for financial account
03.2015 - 09.2016
Access Healthcare
Claims tracker – Athena
03.2014 - 12.2014
Sitel Corp.
Customer Service Representative – Telco & Webhosting
09.2012 - 03.2014
Quicktest Corp. Taiwan
Machine operator for PCB testing
09.2003 - 05.2012
United Overseas Bank
Proof Clerk (accounting handling general ledger)
09.1997 - 12.2002
Wheels Inc.
Inventory Clerk
06.1996 - 05.1997
Tri-Union Properties Inc.
Accounting clerk
11.1995 - 05.1996
Education
University of the East
Bachelor of Science from Accountancy
01.1995
University Overview
Graduate of Bachelor of Science in Accountancy
Skills
Customer service excellence
Product or service support
CRM software (Salesforce)
Active listening
Product knowledge
Critical thinking
Microsoft outlook
Verbal and written communication
Customer relations
Microsoft Excel
Computer proficiency
Call center experience
Quality control
Follow-up skills
Reading comprehension
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Flexible work hoursCompany CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offPersonal development programsWork from home optionTimeline
Customer Service Professional
Manulife
10.2016 - Current
Customer Service Representative for financial account
VXI Global Solutions Inc.
03.2015 - 09.2016
Claims tracker – Athena
Access Healthcare
03.2014 - 12.2014
Customer Service Representative – Telco & Webhosting
Sitel Corp.
09.2012 - 03.2014
Machine operator for PCB testing
Quicktest Corp. Taiwan
09.2003 - 05.2012
Proof Clerk (accounting handling general ledger)
United Overseas Bank
09.1997 - 12.2002
Inventory Clerk
Wheels Inc.
06.1996 - 05.1997
Accounting clerk
Tri-Union Properties Inc.
11.1995 - 05.1996
University of the East
Bachelor of Science from Accountancy
Similar Profiles
EDGAR MARQUEZ VILORIAEDGAR MARQUEZ VILORIA
Client Account Advisor at ManulifeClient Account Advisor at Manulife
Viji RamamoorthyViji Ramamoorthy
Imaging Specialist at ManulifeImaging Specialist at Manulife
Mukhtar IsaaqMukhtar Isaaq
Customer Service Professional at ManulifeCustomer Service Professional at Manulife
Jomer P. PangilinanJomer P. Pangilinan
Director | Lead Global Platform Engineer at ManulifeDirector | Lead Global Platform Engineer at Manulife
ALEC YUAN S. VALENZUELAALEC YUAN S. VALENZUELA
Packaged App Developer Associate (ASE) at AccenturePackaged App Developer Associate (ASE) at Accenture