Rose Johannah Angeles

I support daily operations by managing military shipments and claims through our CRM system. My role includes checking and relaying important emails to dispatch, keeping shippers informed about their ETA and move details, and managing my manager’s email and calendar. I also handle inbound and outbound calls to ensure clear communication and smooth coordination throughout the moving process.

Experienced Customer Service Representative with a background in car rental and retail accounts. Handling both inbound and outbound calls, managing reservations, tracking repairs, and coordinating with insurance partners and couriers. Strong ability to maintain organized records, manage follow-ups, and provide efficient, customer-focused support.

Experienced in handling financing, processing customer orders, and addressing customer inquiries. Worked closely with delivery partners to ensure timely and accurate deliveries while maintaining communication and customer support.