Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
ProjectManager
Rosebeth Miguel

Rosebeth Miguel

Project Manager
20 Road 6, Bagong Pag Asa Quezon City

Summary

Accomplished Project Manager with a proven track record at TPG Telecom, enhancing project delivery through effective planning, leadership, and communication. Skilled in project management and adept at fostering stakeholder relationships, my background also includes significant achievements in process optimization and team leadership at Accenture.

Overview

13
13
years of professional experience
2
2
Certificates

Work History

Project Manager

TPG Telecom
OTO Building, Doña Julia Vargas Ave, Pasig City PH
07.2023 - Current
  • Develop detailed project plans.
  • Coordinate internal resources and third-party vendors.
  • Ensure resource availability and allocation.
  • Manage changes in project scope, schedule, and costs.
  • Measure project performance and report to management.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with stakeholders.
  • Create and maintain comprehensive project documentation.

Project Coordinator Lead

TPG Telecom
OTO Building, Doña Julia Vargas Ave, Pasig PH
05.2022 - 07.2023
  • Collaborate with cross-functional teams to ensure seamless project execution.
  • Supervise the project procurement process.
  • Schedule stakeholder meetings and generate reports.
  • Coordinate the allocation of project resources (personnel, equipment, etc.) to meet project milestones.
  • Assign tasks to team members and clarify expectations regarding deliverables.
  • Meet with project clients to assess their needs, define project requirements, and establish acceptance criteria.
  • Act as a liaison between the project team and clients throughout the project life cycle.
  • Monitor project progress, team performance, and adherence to timelines.
  • Provide regular updates to project stakeholders.

Provisioning Order Manager

TPG Telecom
OTO Building, Doña Julia Vargas Ave, Pasig City PH
06.2017 - 05.2022
  • Receive and review provisioning orders from various sources (sales teams, clients, etc.).
  • Validate order details, including service type, quantity, and customer information.
  • Collaborate with cross-functional teams to ensure smooth order processing.
  • Coordinate the activation of services (e.g., internet, voice lines) based on customer requirements.
  • Work closely with provisioning teams to configure network elements.
  • Troubleshoot any activation-related issues promptly.
  • Compare provisioning details to billing information to ensure accuracy.
  • Monitor progress and track orders throughout the provisioning lifecycle.
  • Address discrepancies or delays proactively.
  • Maintain accurate records of provisioning activities.
  • Generate regular reports on order status, delivery timelines, and performance metrics.
  • Communicate updates to relevant stakeholders.

Customer Delivery Manager

TPG Telecom
OTO Building, Doña Julia Vargas Ave, Pasig City PH
07.2014 - 06.2017
  • Oversee the provisioning process for internet services.
  • Ensure timely and accurate activation of data lines.
  • Collaborate with internal teams to test and validate services.
  • Interface with customers and internal Sales/Delivery partners.
  • Assess customer solutions and operating models.
  • Collaborate closely with the team to develop requirements documents and process maps.

Testing and Activations Engineer

Accenture
24th Floor Robinsons Cybergate Tower 2, Pioneer St
04.2011 - 07.2014
  • Conduct thorough testing of data and voice lines to verify functionality, performance, and quality.
  • Collaborate with network engineers and technicians to identify and resolve any issues during testing.
  • Ensure compliance with industry standards and company protocols.
  • Coordinate the activation process for new data and voice lines.
  • Work closely with provisioning teams to configure network elements and ensure seamless service activation.
  • Troubleshoot activation-related issues promptly.
  • Assist customer support teams in diagnosing and resolving connectivity or service-related problems.
  • Provide technical expertise to address customer inquiries related to data and voice services.

Education

Bachelor of Science - Electronics And Communications Engineering

Central Philippine University
Lopez Jaena Street, Jaro Iloilo City, Iloilo 5000
04.2001 -

Skills

Project Management

Accomplishments

Project Name: Ally Fashion Pty Ltd
Technology: NBN TC4 and Bizphone
Region: Australia
Date of Engagement: June 2022
Date of Completion: June 2024
Count of sites: 187


Project Name: Kidstuff Pty Ltd
Technology: SD WAN
Region: Australia
Date of Engagement: July 2022
Date of Completion: June 2023
Count of sites: 56


Project Name: Enablis Pty Ltd (Afford Project)
Technology: NBN EE and TC4
Region: Australia
Date of Engagement: February 2023
Date of Completion: November 2023
Count of sites: 72


Project Name: Garden City Plastics
Technology: SD WAN, SIP Voice, LNP Porting
Region: Australia
Date of Engagement: October 2023
Date of Completion: June 2024
Count of sites: 7


Project Name: Vipac Engineers & Scientists
Technology: SD WAN, Private Cloud, Officewave
Region: Australia
Date of Engagement: October 2023
Date of Completion: June 2024
Count of sites: 6


Project Name: TEEG Australia Pty Ltd
Technology: NBN EE
Region: Australia
Date of Engagement: March 2024
Date of Completion: On-going
Count of sites: 100


Project Name: Amplifon Australia Holding Pty Ltd
Technology: NBN TC4 and TPG Fibre
Region: Australia
Date of Engagement: February 2024
Date of Completion: On-going
Count of sites: 170


Certification

Fortinet Certified Fundamentals in Cybersecurity

Timeline

Fortinet Certified Fundamentals in Cybersecurity

05-2024

Fortinet Certified Associate in Cybersecurity

04-2024

Project Manager

TPG Telecom
07.2023 - Current

Project Coordinator Lead

TPG Telecom
05.2022 - 07.2023

Provisioning Order Manager

TPG Telecom
06.2017 - 05.2022

Customer Delivery Manager

TPG Telecom
07.2014 - 06.2017

Testing and Activations Engineer

Accenture
04.2011 - 07.2014

Bachelor of Science - Electronics And Communications Engineering

Central Philippine University
04.2001 -

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Rosebeth MiguelProject Manager