Rose Ann Quijano
Angeles City
Summary
Proven Retail Store Clerk at Aileen Villacorta, adept in store maintenance and customer service, excels in creating a welcoming environment and enhancing shopping experiences. Demonstrated ability to resolve complaints and manage multiple tasks efficiently, ensuring customer satisfaction and loyalty. Skilled in product identification and cleaning techniques, with a strong foundation in patience, empathy, and reliability.
Overview
5
5
years of professional experience
Work History
Retail Store Clerk
Aileen Villacorta
Bagong Silang Quezon City
08.2018 - 11.2023
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Managed customer returns professionally, following store policies while ensuring client satisfaction.
- Provided pricing information to customers regarding specific products.
- Addressed customer complaints professionally, finding appropriate resolutions that maintained brand loyalty.
- Participated in team meetings and trainings to continuously improve sales skills and product knowledge.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Pinaod Elementary School
San Ildefonso BulacanSkills
- Patience and Empathy
- Reliability and punctuality
- Store maintenance know-how
- Customer Service
- Cleaning techniques
- Product identification
- Honest and Dependable
- Reliable and Responsible
- Cleaning and sanitizing
Timeline
Retail Store Clerk
Aileen Villacorta
08.2018 - 11.2023
Pinaod Elementary School