Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Ann Quijano

Angeles City

Summary

Proven Retail Store Clerk at Aileen Villacorta, adept in store maintenance and customer service, excels in creating a welcoming environment and enhancing shopping experiences. Demonstrated ability to resolve complaints and manage multiple tasks efficiently, ensuring customer satisfaction and loyalty. Skilled in product identification and cleaning techniques, with a strong foundation in patience, empathy, and reliability.

Overview

5
5
years of professional experience

Work History

Retail Store Clerk

Aileen Villacorta
08.2018 - 11.2023
  • Maintained a clean and organized store environment to improve overall shopping experience for customers.
  • Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
  • Managed customer returns professionally, following store policies while ensuring client satisfaction.
  • Provided pricing information to customers regarding specific products.
  • Addressed customer complaints professionally, finding appropriate resolutions that maintained brand loyalty.
  • Participated in team meetings and trainings to continuously improve sales skills and product knowledge.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Pinaod Elementary School
San Ildefonso Bulacan

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store maintenance know-how
  • Customer Service
  • Cleaning techniques
  • Product identification
  • Honest and Dependable
  • Reliable and Responsible
  • Cleaning and sanitizing

Timeline

Retail Store Clerk

Aileen Villacorta
08.2018 - 11.2023

Pinaod Elementary School
Rose Ann Quijano