Rose Ann David
Porac Pampanga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Alorica Incorporated Philippines
Angeles City, Pampanga
03.2022 - 09.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Barista and Cashier
I Love Milk Tea
Angeles City,Pampanga
02.2020 - 04.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Die Casting Office Staff
Kodec Precision Incorporated
Angeles City,Pampanga
04.2018 - 06.2019
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Functional And Visual Operator
Nanox Philippines Incorporated
Mabalacat City,Pampanga
07.2015 - 04.2018
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
High School Diploma -
Eastern Porac National High School
Porac, Pampanga, Philippines 06.2006 - 04.2010
No Degree - Health Care Services
Primebridge International of Caregivers Inc.
Angeles City, Pampanga, Philippines 11.2022 - Current
Skills
Report preparation
Timeline
No Degree - Health Care Services
Primebridge International of Caregivers Inc.
11.2022 - Current
Customer Service Representative
Alorica Incorporated Philippines
03.2022 - 09.2023
Barista and Cashier
I Love Milk Tea
02.2020 - 04.2023
Die Casting Office Staff
Kodec Precision Incorporated
04.2018 - 06.2019
Functional And Visual Operator
Nanox Philippines Incorporated
07.2015 - 04.2018
High School Diploma -
Eastern Porac National High School
06.2006 - 04.2010
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