Rose Ann Auditor
Metro Manila,Philippines
Summary
Administrative operations manager delivering accurate recordkeeping for digital and paper systems, including invoice and expense claim processing. Coordinates calls, emails, filing, and document control to support responsive office activity. Provides consistent day-to-day clerical support to maintain workflow continuity.
Overview
1
1
Language
13
13
years of professional experience
Work History
Administrative Assistant
SUN LIFE OF CANADA PHILIPPINES INC.
METRO MANILA, PHILIPPINES
01.2020 - 10.2026
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Handled photocopying documents, updating files and faxing communications for staff.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Supported office operations by taking on ad-hoc clerical duties.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
- Organised fair access to office facilities, resources and supplies.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Processed expense claims and invoices, ensuring accurate financial records and timely payments.
- Sorted physical and digital information and sent to correct locations or personnel.
- Implemented filing system upgrades, transitioning to electronic document management to enhance accessibility and reduce waste.
- Organised company events, from venue selection to on-the-day coordination, enhancing team morale.
- Transcribed information from papers or audio recordings to create different types of files.
Cashier
Puyat Sports
METRO MANILA, PHILIPPINES
04.2018 - 12.2019
- Operated cash register and processed customer payments accurately and quickly.
- Provided customer service and supported shoppers with product questions.
- Handled client enquiries by arranging event reservations and bookings.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Maintained clean, tidy and organised checkout areas.
- Processed payments by cash, cheque, or card to complete transactions.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Housekeeping Cleaner
OCTA RESIDENCES
METRO MANILA, PHILIPPINES
04.2014 - 01.2016
- Cleaned floors using vacuums, mops and appropriate cleaning agents.
- Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
- Cleaned rooms to satisfaction of clients and management.
- Cleaned and disinfected surfaces in common areas on hourly basis, maintaining health and hygiene of residents and visitors.
- Cleaned and restocked bathrooms to keep facilities fresh.
- Stocked toilet tissue, paper towels and other bathroom supplies.
- Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.
- Polished windows, mirrors and ornaments to pristine shine.
- Deep cleaned bathrooms with meticulous attention to detail.
- Safely used chemical cleaners.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Conducted deep cleaning of rooms and communal areas, adhering to hygiene regulations and standards.
- Made rooms and living spaces presentable and welcoming.
Education
A-Levels - BACHELOR OF ARTS IN POLICTICAL SCIENCE
SAN FRANCISCO COLLEGES
AGUSAN DEL SUR2016
Skills
- Administrative support and office coordination
- Calendar management
- Supply chain management
- Microsoft Excel proficiency
- Confidential information handling
Languages
English
Upper Intermediate
B2
Interests
- READING EDUCATIONAL BOOK
- READING BIBLE AS FOR MY DAILY VERSES
- LOVE TO PLAY BADMINTON
- LOVE TO EAT AND TRAVEL
Timeline
Administrative Assistant
SUN LIFE OF CANADA PHILIPPINES INC.
01.2020 - 10.2026
Cashier
Puyat Sports
04.2018 - 12.2019
Housekeeping Cleaner
OCTA RESIDENCES
04.2014 - 01.2016
A-Levels - BACHELOR OF ARTS IN POLICTICAL SCIENCE
SAN FRANCISCO COLLEGES