Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Roscelle Anne Lumanglas

Roscelle Anne Lumanglas

Batangas

Summary

With a diverse background spanning various corporate industries, I bring a wealth of experience in communication, organization, time management, and administrative tasks. My career has honed my ability to manage complex operations effectively and drive efficiency. Now, I am excited to transition into Operations Manager role, where I can leverage my expertise to deliver streamlined and reliable support, ensuring smooth and productive remote operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Customer Relationship Manager

Globe Telecom, Inc
2020.08 - Current

1. Acted as the Single Point of Contact for all customers, clients, and business partners.

2. Ensured timely and successful delivery of products and solutions according to clients’ needs and objectives.

3. Effectively liaised with stakeholders and business partners with reports and presentations.

4. Liaised between the customer and internal teams.

5. Proactively acquired and maintained new and existing clients.

Account Manager

Canon Marketing Phils Inc
2015.06 - 2020.08

1. Mapped, identified & analyzed potential and existing clients’ needs for Canon products.

2. Independently interacted with contact persons and senior management in client organizations & presented Canon's products & services

3. Created customized solutions by creatively aligning Canon's range of products with specific needs of each Customer.

4. Managed complex sales situations & practice value-based selling

6. Was responsible for complete sales-cycle, and worked in collaboration with Customer Relations team to maximize Customer Satisfaction

Territory Manager

Mead Johnson Nutrition Phils Inc
2006.09 - 2015.02

1. Actively prepared and implemented meaningful discussions with HCPs to make them fully informed about how MJN products can benefit their patients

2. Analyzed, planned and implemented business planning activities in assigned territory in order to build and grow the MJN business

3. Implemented marketing-driven programs to targeted HCPs in order to create or sustain company and brand awareness and usage and build trust and confidence on the safety and efficacy of MJN brands.

Education

Bachelor of Science in Nutrition -

University of The Philippines - Los Banos
Laguna
04.2006

Skills

  • Admin Assistance
  • File & Email Management
  • Calendar Management
  • Meeting Management
  • Event & Travel Management
  • Expense Management
  • Project Management
  • Social Media Management

Certification

  • Pro VA Executive Assistant Online Course, 01/2024
  • Pro VA Social Media Management, 03/2024
  • Pro VA The Executive VA Internship, 05/2024

Timeline

Senior Customer Relationship Manager

Globe Telecom, Inc
2020.08 - Current

Account Manager

Canon Marketing Phils Inc
2015.06 - 2020.08

Territory Manager

Mead Johnson Nutrition Phils Inc
2006.09 - 2015.02
  • Pro VA Executive Assistant Online Course, 01/2024
  • Pro VA Social Media Management, 03/2024
  • Pro VA The Executive VA Internship, 05/2024

Bachelor of Science in Nutrition -

University of The Philippines - Los Banos
Roscelle Anne Lumanglas