ROSARIO RIO PALABAY
San Mateo,RIZ
Summary
Results driven manager with 5 years of experience in the food industry. Proven track record of successfully managing branch operations, increasing sales and ensuring customer satisfaction. Strong leadership skills with the ability to motivate and develop high-performing teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Supervisor
Dulce Cupcakes Corp. (Lemon Square Bakery Treats)
04.2024 - Current
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
- Act as the first point of contact for resolving team or client-related issues, ensuring timely and satisfactory resolutions.
- Manage inventory levels, ensure efficient stock management, and minimize waste.
Shift Manager
Golden Ohana Fastfood Corp. (McDonalds)
02.2021 - 02.2024
- Oversee daily restaurant operations, including opening/closing procedures, food preparation, cooking, and serving.
- Maintain high standards of food quality, cleanliness, and sanitation, adhering to health and safety regulations.
- Lead by example, motivate employees, and foster a positive and productive work environment.
Service Crew /Crew Trainor
Golden Ohana Fastfood Corp. (McDonalds)
09.2019 - 02.2021
- Demonstrate strong customer service skills, including greeting customers, taking orders, and resolving issues.
- Motivate and encourage crew members, foster a positive work environment, and contribute to team morale.
- Responsible for onboarding new hires and demonstrating best practices as they learn the ropes.
Education
Bachelors of Science - Business Administration
St. Matthews College
San Mateo, Rizal06.2022
High School - undefined
Guinayang National High School
San Mateo, Rizal01.2015
Skills
- Conflict Resolution
- Collaboration
- Time Management
- Communication
- Inventory management
- Multitasking and organization
Certification
- Basic People Learning Program Verification (McDonalds Philippines- Makati City)
- Shift Leadership Transition Course (McDonalds Philippines- Makati City)
- Food Safety Class ((McDonalds Philippines- Makati City)
Character Reference
Larry Jay Lawan Nevagin Palcon Micaella Montesa
0946-020-8973 0907-012-1233 0928-650-8167
Manager Store Supervisor Shift Manager
McDonalds- Kasiglahan Lemon Square McDonalds Nangka
Timeline
Store Supervisor
Dulce Cupcakes Corp. (Lemon Square Bakery Treats)
04.2024 - Current
Shift Manager
Golden Ohana Fastfood Corp. (McDonalds)
02.2021 - 02.2024
Service Crew /Crew Trainor
Golden Ohana Fastfood Corp. (McDonalds)
09.2019 - 02.2021
High School - undefined
Guinayang National High School
Bachelors of Science - Business Administration
St. Matthews College
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