Rosana Anana
Product Lister
ANTIPOLO CITY
Summary
Customer-focused Sales Associate experienced in POS transactions, product promotion, and inventory control. Achieved high levels of customer satisfaction through effective communication, teamwork, and reliable support in fast-paced environments. Contributed to sales goals by recommending products, managing transactions, and maintaining organized displays.
Overview
2
2
years of professional experience
Work History
SALES ASSOCIATE
VIRTUALGEN TRADING CORPORATION
03.2023 - 01.2024
- Product Promotion and Sales: Actively offered and recommended products to customers, highlighted product features and benefits, and encouraged purchases to increase sales.
- Sales Transactions: Processed customer purchases accurately using the Point-of-Sale (POS) system and ensured that all sales transactions were properly recorded.
- Product Promotion and Sales: Recommended products to customers, highlighted features and benefits, and encouraged purchases to drive sales growth.
- Customer Service: Responded to customer inquiries, provided product information, and assisted customers with their concerns regarding products and store policies.
- Assisted customers with product returns and exchanges based on the company's seven-day replacement policy.
- Promotional Activities: Managed product promotions, discounts, and sales campaigns, aligning with company policies to maximize customer engagement.
- Maintained kiosk cleanliness and organization to enhance customer experience.: Maintained the cleanliness, organization, and proper arrangement of the kiosk and product displays to ensure a neat, attractive, and customer-friendly shopping environment.
- Kiosk Maintenance: Maintained the cleanliness, organization, and proper arrangement of the kiosk and product displays to ensure a neat, attractive, and customer-friendly shopping environment.
- Maintained organized product displays and restocked accessories to support merchandising standards.
SALES ASSOCIATE
DREAM MOBILE PHONE AND ACCESSORIES
09.2014 - 10.2015
- Product Promotion and Sales: Introduced and promoted products to customers, explained features and benefits, and encouraged purchases, contributing to achievement of sales targets.
- Customer Service and Inquiries: Assisted customers by answering product inquiries, providing product information, and addressing their concerns professionally.
- Executed promotional offers, including discounts and free accessories, to enhance product sales.
- Customer Service and Inquiries: Assisted customers by answering product inquiries, providing information, and addressing concerns, ensuring positive shopping experiences.
- Product Returns and Replacements: Handled product returns and exchanges in accordance with the store's seven-day replacement policy and applicable store guidelines.
- Point-of-Sale (POS) Transactions: Processed customer purchases accurately using POS system, ensuring accurate recording of sales transactions and enhancing transaction efficiency.
- Store Cleanliness and Organization: Maintained the cleanliness, orderliness, and overall presentation of the store and product displays to provide customers with a pleasant shopping
- Assisted customers with mobile phone and accessory selection based on needs and compatibility.
- Explained product features, plans, and warranty details clearly to support informed purchases.
PROMODISER
ARTIFACT ADVERTISING AGENCY
03.2014 - 06.2014
- Engaged prospects through product demonstrations, answering questions and encouraging interest in offerings.
- Represented brand messaging at events, maintaining consistent product presentation and professional customer interactions.
- Distributed promotional materials while supporting event setup and brand display organization.
- Gathered customer feedback and shared observations with marketing team to improve outreach efforts.
Education
High School Diploma -
DR.SANTIAGO DACUDAO Sr.NATIONAL HIGH SCHOOL
MALAGAMOT PANACAN DAVAO CITYSkills
1Customer assistance
2 Product promotion
3 Stock monitoring
4 POS transactions
5 Effective communication
Sales forecasting
Task prioritization
Analytical problem-solving
Collaborative teamwork
Customer assistance
Timeline
SALES ASSOCIATE
VIRTUALGEN TRADING CORPORATION
03.2023 - 01.2024
SALES ASSOCIATE
DREAM MOBILE PHONE AND ACCESSORIES
09.2014 - 10.2015
PROMODISER
ARTIFACT ADVERTISING AGENCY
03.2014 - 06.2014
High School Diploma -
DR.SANTIAGO DACUDAO Sr.NATIONAL HIGH SCHOOL