ROSALYN SIMARA
Taal,Philippines
Summary
Dynamic and results-driven professional with extensive expertise in event coordination, public relations strategy, and corporate communications. Adept at managing complex projects through strategic thinking, stakeholder engagement, and effective budgeting and forecasting. Demonstrates exceptional skills in brand development, campaign creation, and crisis management while fostering strong client relationships and ensuring compliance with corporate social responsibility standards. Skilled in data analysis, risk assessment, and conflict resolution to drive impactful outcomes. Committed to leveraging cultural awareness and persuasive communication to deliver innovative solutions that align with organisational goals.
Overview
23
23
years of professional experience
2000
2000
years of post-secondary education
Work History
Business Affairs and Community Relations
San Miguel Global Power
07.2021 - 02.2025
- Managed the relationship of the company with the members of the community, government agencies and other stakeholders; to ensure the smooth conduct of the program and activities
- Advocated for community needs within the organization, influencing policy decisions and program development for greater societal impact
- Established and maintain a mutually beneficial relationship with the communities where the power plant operates
- Facilitated partnerships with local businesses, non-profits, and educational institutions to bolster community support and engagement
- Initiated sustainability projects, promoting environmental awareness and encouraging community participation in green initiatives
- Served as the primary point of contact for community inquiries, building strong relationships through attentive and responsive communication
- Plan, implement, and analyze community relations strategies that will advance the project’s goals and mission
- Implement the social development plan, CSR program, and other related plans and programs for the host communities
- Coordinate project IEC activities and consultation meetings; prepare IEC materials and make project presentations at these meetings, as well as document questions and concerns raised
- Document stakeholder engagement activities
- Prepare and submit weekly consolidated ComRel reports for management; prepare project briefs and communications and attend project management meetings as may be needed;
- Liaise with host community, government agencies & LGUs to secure local permits, approvals and clearances
- Receive project-related complaints from local stakeholders and regularly maintain and update the project's grievance and stakeholder’s engagement log
- Keeps informed and advises on governmental, community, legislative, and environmental issues affecting the project; and
- Perform related duties as assigned
Registration Officer I
Philippine Statistics Authority( Philsys)
10.2020 - 04.2021
- Handled sensitive information with discretion, maintaining confidentiality and trust
- Implemented feedback mechanisms to improve service quality and customer satisfaction
- Managed appointment scheduling, ensuring timely and organised service delivery to the public
- Delivered exceptional customer service, addressing enquiries and providing guidance on registration processes
- Prepared and submitted statistical reports to senior management and government bodies
- Verified identity documents and checked eligibility for various registration services
- Reviewed and audited registration entries to ensure accuracy and compliance with legal standards
- Maintained up-to-date records and databases, adhering to data protection regulations
- Conducted interviews with applicants to gather required information for registration documents
- Coordinated with local authorities and external agencies to facilitate legal and statutory requirements
- Utilised registration software and systems efficiently, inputting data and generating reports
- Organised and participated in multidisciplinary team meetings, discussing patient care and progress to optimise treatment strategies
- Developed and maintained professional relationships with colleagues and patients, fostering a supportive and respectful environment
- Handled sensitive and confidential information with discretion to reduce fraud risk and protect data
Branch Manager
Comglasco AG Corporation
09.2018 - 08.2020
- Directed marketing campaigns and promotional activities to increase brand awareness and attract new customers
- Developed and implemented strategies to increase sales and profitability within the branch
- Managed inventory levels to prevent stockouts while minimising excess stock and associated costs
- Implemented risk management procedures to minimise losses and safeguard assets
- Organised community outreach programs to enhance the branch's public image and community involvement
- Analysed financial reports to monitor branch performance and identify areas for improvement
- Evaluated market conditions and competitor activities to adjust strategies and maintain competitive edge
- Fostered a positive working environment, promoting teamwork and employee satisfaction
- Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints
- Negotiated contracts with vendors and suppliers to optimise costs and ensure quality service
- Conducted regular staff meetings to communicate targets, performance expectations, and company updates
- Prepared and presented reports on branch performance, trends, and forecasts to senior management
- Managed daily operations of branch, overseeing staff performance and customer service standards
- Oversaw recruitment, training, and development of staff to enhance branch productivity
- Established and maintained productive relationships with key business clients to secure long-term business
- Analysed customer feedback to identify areas for improvement and implemented changes to boost satisfaction levels
- Managed branch budget, monitoring expenditures and making cost-effective decisions to maximise profitability
- Reviewed and updated operational procedures regularly to enhance workflow efficiency and meet changing business needs
Project Development Officer II
Department of Social Welfare and Development (DSWD)
09.2016 - 08.2018
- Conduct preparatory activities for program implementation, such as: scanning of local market trends and commercial establishments to identify sources materials, tools and equipment needed to start‑up microenterprises as well as direct markets for goods and services of microenterprise;
- Coordinate with external stakeholders as development partners for social and institutional market linking; conducting monitoring activities with community groups, leaders, or volunteers; mobilizing resources for supplementary interventions from public and private sectors;
- Organize social preparation and other capability‑building activities for program participants;
- Report and monitor program participant project implementation through tracking progress of SLP program participants through regular visits and use of available monitoring tools during project site visits; documenting key livelihood models, approaches and strategies developed by field implementers for replication and localization;
- Writing stories of change as qualitative reports based on the SLP results framework, and Submit feature articles using the Qualification Assessment Form as baseline; conducting case conferences and provide feedback and inputs to enhance the overall monitoring and reporting system of the program
Branch Manager
EO- Executive Optical
03.2015 - 01.2016
- Oversees the productivity of the branch and manages its day‑to‑day operations such as increasing sales and profitability, efficiency of branch employees, employs excellent customer service, secures branch inventories/stocks and ensures its accuracy and develops competencies of branch employees
Department Head
Robinsons Supermarket
08.2014 - 02.2015
- Responsible for the da ‑ to‑ day management of the store including receiving, shrinkage control, customer service, store sales, reports and hiring manpower
Assistant Store Manager
Citimart Supermarket
04.2009 - 08.2014
- Prepared detailed reports on sales performance, inventory, and staff productivity for management review
- Handled customer complaints with empathy and professionalism, maintaining high satisfaction levels
- Organised staff meetings to communicate targets, share updates, and foster team unity
- Coordinated with the store manager to develop marketing strategies, boosting footfall and sales
- Analysed sales data to identify trends, adjusting inventory levels to meet customer demand
- Conducted regular performance reviews, offering constructive feedback to enhance team productivity
- Managed scheduling, ensuring adequate staffing during peak times to optimise customer service
- Trained new employees on store policies, product knowledge, and customer service excellence
- Promoted a culture of continuous improvement, encouraging staff to suggest enhancements to operations and customer service
- Negotiated with vendors to secure the best prices, improving store profitability
- Updated visual merchandising displays, drawing attention to promotional items and increasing sales
- Monitored store cleanliness and maintenance, creating a welcoming environment for customers
- Assessed and reordered stock based on seasonal trends and customer preferences, maximising sales opportunities
- Implemented loss prevention strategies, significantly reducing shrinkage rates through staff awareness
- Managed daily operations, supervising staff and allocating tasks to improve store efficiency
- Resolved operational issues swiftly, minimising disruption to the store's service and performance
- Oversaw stock replenishment, liaising with suppliers to secure timely deliveries within budget
- Monitored competitor activity, adapting strategies to maintain a competitive edge in the market
- Conducted regular performance reviews, setting objectives and targets for individual team members
- Oversaw inventory management, reducing stock loss through effective control measures
- Developed and maintained relationships with local businesses to boost community engagement and store profile
- Negotiated with suppliers to secure competitive prices, improving store profitability
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning
- Managed store budget, controlling expenses to ensure financial targets were met
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty
- Implemented strategic plans to increase sales revenue and footfall
- Delegated tasks to employees based upon individual strengths and experience
- Planned and updated work schedules for optimal coverage of expected business needs
Barangay Treasurer
Barangay Government of Latag
01.2002 - 10.2007
- Collecting and issuing official receipts for taxes or payments accruing to the barangay treasury, disbursing of funds in accordance with the procedures prescribed by law, providing an inventory of all barangay assets under his/her custody and others
Education
AB - Political Science
University of Batangas
Skills
- Event coordination
- Strategic thinking
- Public Relations
- Cultural awareness
- Multitasking
- Campaign creation
- Persuasive communication
- Stakeholder engagement
- Project Management
- Customer Service
- Data analysis
- Brand development
- Public speaking
- Crisis management
- Public Relations strategy
- Client relationship management
- Budgeting and forecasting
- Brand management
- Risk assessment
- Corporate communications
- Customer service orientation
- Project coordination
- Corporate social responsibility implementation
- Interpersonal communication
- Conflict resolution
- Compliance understanding
- Community outreach
- Crisis communications
Timeline
Business Affairs and Community Relations
San Miguel Global Power
07.2021 - 02.2025
Registration Officer I
Philippine Statistics Authority( Philsys)
10.2020 - 04.2021
Branch Manager
Comglasco AG Corporation
09.2018 - 08.2020
Project Development Officer II
Department of Social Welfare and Development (DSWD)
09.2016 - 08.2018
Branch Manager
EO- Executive Optical
03.2015 - 01.2016
Department Head
Robinsons Supermarket
08.2014 - 02.2015
Assistant Store Manager
Citimart Supermarket
04.2009 - 08.2014
Barangay Treasurer
Barangay Government of Latag
01.2002 - 10.2007
AB - Political Science
University of Batangas
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