Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
In 2014, I worked as a Team Leader for online English teachers, monitoring instructor performance by reviewing class recordings, providing constructive feedback, and delivering personalized coaching. After that, I pursued opportunities to lead a group of teachers and currently oversee a team of online English instructors, ensuring high-quality instruction through performance tracking, coaching, and professional development initiatives.
As an HR Manager, I oversee recruitment, training, and staff development, fostering a supportive and efficient work environment. In my role as a Financial Assistant, I assist with payroll processing, ensuring accurate and timely compensation for staff.
Additionally, as a Coordinator for the Vietnamese academy owner, I act as a liaison between management and teaching staff, facilitating smooth communication and operations.
I believe education thrives when teachers are supported and empowered. Through coaching, feedback, and professional development, I help educators grow and deliver high-quality instruction. Beyond teaching, I streamline operations, foster teamwork, and align business goals with academic excellence—driving both individual and organizational success.