Rosalie Mallari
Sta Ana Pampanga
Summary
Had an extensive exposure Marketing Industry working as part of the team. Highly presentable, with good communication skills and deals well with guest across all ages and profession. handlers team very well, a good leader and a good team player as well. Knowledgeable in MS Office , Ms excel, MS Word, Powerpoint, and basic troubleshooting. Has strong ability to adapt and improve new responsibilities
Proven leader with a track record of enhancing team performance and customer satisfaction at Jollibee Foods Corporation. Skilled in inventory control and team motivation, adept at implementing effective solutions to boost efficiency and exceed targets. Demonstrates exceptional interpersonal communication, fostering positive work environments and driving significant improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jollibee Foods Corporations
06.2023 - Current
- Implement Food Safety, Cleanliness and Condition plans, drive standard consistency
- Developed contingency plans with team to address potential disruptions.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Established open lines of communication with team for feedback and suggestions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Led training initiatives, enhancing employee skills and confidence.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Support the Restaurant Manager in achieving targets through effective management operations
- Monitoring, analyzing and recommendingactions plans relating to shifts performance in all key result area
- Gathering marketing program development, provides for marketing support requirements and implement the suggestive selling program
- Check store preparedness for new product
- Implement Food Safety, Cleanliness and Condition plans, drive standard consistency compliance during the shift and provide feedback to function holders when needed
- Gauge customer satisfaction
Purchasing Assistant
Dahn Berger Philippines Construction Corporation
03.2021 - 03.2023
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Improved supplier relationships through regular communication and transparent dealings.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
Treasury Assistant
SM Supermarket, Supervalue
06.2018 - 03.2021
- Identified potential financial risks by conducting thorough risk assessments for investment portfolios.
- Executed in-depth reviews of financial data to support investment strategies.
- Compiled and presented comprehensive financial reports for senior management to facilitate informed decision-making.
- Implemented cash management strategies to mitigate risks associated with cash shortages.
- Enhanced cash flow management by monitoring daily bank balances and performing timely fund transfers.
- Developed metrics for performance reporting, supporting accountability across departments.
- Analyzed monthly financial statements for identifying trends and enhancing budget planning.
New Accounts Associate
Landbank of the Philippines
06.2017 - 03.2018
- Demonstrated exceptional attention to detail when reviewing account applications, ensuring data accuracy before submission.
- Managed a high volume of daily transactions, ensuring accuracy and timeliness in all aspects of account administration.
- Continuously updated personal knowledge on industry regulations and best practices, ensuring adherence to relevant guidelines at all times.
- Improved processing efficiency by implementing feedback from colleagues on ways to optimize workflow procedures.
Service Crew Member
Jollibee Foods Corp.
03.2015 - 06.2016
- Prepared and promptly served food and beverages to customers.
- Handled cash and processed transactions accurately at the register.
- Assisted customers with menu selections and answered questions about food items.
- Assisted in setting up and closing down the restaurant at the beginning and end of shifts.
Education
Bachelor of Science - Marketing Management
Our Lady of Fatima University
Del Rosario, Province Of Pampanga, Philippines04-2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Inventory Control
- Coaching and Mentoring
- Safe Food Handling
- Multitasking Abilities
- Interpersonal and written communication
- Staff training and development
- Problem-solving
- Team motivation
Certification
- JFC Food Safety course
- Crisis MAnagment E-Learning Course
- Integrated Pest Managment
- Safety & Security ELearning Course
- Allergen Management
- FSC as A Way of Life
Timeline
Assistant Manager
Jollibee Foods Corporations
06.2023 - Current
Purchasing Assistant
Dahn Berger Philippines Construction Corporation
03.2021 - 03.2023
Treasury Assistant
SM Supermarket, Supervalue
06.2018 - 03.2021
New Accounts Associate
Landbank of the Philippines
06.2017 - 03.2018
Service Crew Member
Jollibee Foods Corp.
03.2015 - 06.2016
Bachelor of Science - Marketing Management
Our Lady of Fatima University
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