Rosalie Garcia

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.

- 10 Potentials Client Calls /day (email, Phone calls , meetings)

• Negotiated and closed long-term agreements with new clients.

- MOOG Controls

(2017 ) Secure 5 years Contract 600k pages for scanning / 2024 Renew 3 plus 1 Years 300k pages Scanning and Storage

- HSBC Closed (2019) 5 Years Contract and Renew 5 years (2025)

- 200k Files Folder Management

- Customize Onsite Business Process 10 Manpower Deployment on Site

- Check & Document Scanning (300-400k pages /month)

- PDIC 2018 Secure 5 Years Storage Contracts

initially 16k boxes now 43,000 boxes)/

Contract Due for Renewal 2025 May

additional 80k boxes

- SM Retail Inc. Secure 2019 Documents Storage

20,000 Type C Boxes

- LAZADA

Secure Mailroom Services

monthly revenue Php150,000.00-Php 180,000.00

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Established clear communication channels between clients and internal teams, ensuring seamless project execution.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Actively participated in networking events within the industry, expanding professional connections and generating leads.
• Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
• Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
• Streamlined account management processes, reducing response times and improving client service quality.
• Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
• Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
• Negotiated prices, terms of sales and service agreements.

i.e. My competitors are selling their services and hardwares at Php300,000-PHP500,000.

Fuji xerox Philippines is Effectively Selling at PHP500,000-1.5M through Solution Selling

• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about Bank Corporate Products and Services .
• Cultivated strong relationships, establishing trust and loyalty among clients Corporate Presidents and CEOS.
• Boosted sales performance by identifying and targeting high-potential leads.
• Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
• Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Implemented cross-selling techniques within the team that significantly increased average transaction value.
• Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
• Developed strategic sales plans for achieving revenue growth and exceeding targets.
• Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
• Prepared sales reports with informative graphs and charts to outline key data.
• Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Built relationships with customers and community to establish long-term business growth.
• Communicated product quality and market comparisons by creating sales presentations.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Prepared sales presentations for clients showing success and credibility of products.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Managed accounts to retain existing relationships and grow share of business.
• Recommended and implemented strategic initiatives targeting new business to increase sales 30%- 50% annually.